Safely ensconced on-premises, companies may have contemplated observability. Perhaps they built a serviceable observability system for fixing some common issues. They said, “One day, we’ll need always-on, end-to-end, state-of-the-art observability software — but not now.” If they’ve moved to cloud since then, that day may be today.

The cloud — and particularly cloud-native applications — bump observability to a higher priority, according to Todd Osborne (pictured, left), global vice president of alliances and channels at New Relic Inc. “As soon as you [have] DevOps, a bunch of cloud-native technologies, modern applications built on the most modern frameworks with entities that … have all these dependencies to make sure that application works — monitoring is a must have, and observability is a must have,” he said. 

Osborne and Josh Hofmann (pictured, right), general manager and global lead of the ISV partner ecosystem at Amazon Web Services Inc., spoke with John Furrier (@furrier) and Stu Miniman (@stu), co-hosts of theCUBE, SiliconANGLE Media’s mobile livestreaming studio, during the AWS re:Invent event in Las Vegas. They discussed observability’s new status in cloud and cloud-native information-technology. (* Disclosure below.)

New code of conduct in cloud

Is it worth the trouble to move from on-prem to cloud? Companies won’t know without visibility into both environments, according to Hoffman.

“You’ve got to show that you actually achieved not just savings, but you’re helping developers be more efficient. You can’t prove that story without the before and after,” he said. 

New Relic recently announced its Cloud Adoption Solution for AWS. It monitors not just apps and infrastructure, but also the business outcomes companies seek from moving to cloud. It just added an application to this offering that allows users to continually observe a number of related KPIs.

Once in the cloud, observability has to be on around the clock since change cycles are so rapid, according to Osborne said. “As soon as you cross that path, you rebirth yourself everyday. It’s constant. You’re releasing code daily or multiple times a day … it’s a completely agile process at that point,” he stated. 

Watch the complete video interview below, and be sure to check out more of SiliconANGLE’s and theCUBE’s coverage of the AWS re:Invent event. (* Disclosure: New Relic Inc. sponsored this segment of theCUBE. Neither New Relic nor other sponsors have editorial control over content on theCUBE or SiliconANGLE.)

Photo: SiliconANGLE