Expert advice is always welcome. Especially when it comes to digital transformation, where mistakes can be costly on multiple levels. As workplace automation becomes the next step on the journey, Oracle Consulting is leveraging its own experiences to reach out and help its customers achieve cloud-computing success.

Key in this effort is the company’s revamped consulting department.

“The mission of Oracle Consulting is extremely simple,” said Stephanie Trunzo (pictured), head of transformation and offerings at Oracle Consulting. “It’s helping our clients succeed on Oracle Cloud technology, period.” Trunzo spoke with Dave Vellante, host of theCUBE, SiliconANGLE Media’s livestreaming studio, as part of Oracle Consulting’s “Empowering the Autonomous Enterprise of the Future” initiative. They conversed on how Oracle Consulting is using its experiences of transforming internally to guide its clients on their own transformation journeys. (* Disclosure below.)

Driving cloud consumption for customer success

Rather than the traditional approach of driving customer business through time and materials-based advice, Oracle Consulting now starts by identifying the desired customer outcome and then building service offerings around that.

Appointing Trunzo as head of transformation and offerings was part of this change. “One of the reasons I’m here … is to help us transform ourselves to better match the transformation that our clients are going through,” she said, describing her role as “the mother of Oracle Consulting.”

New talent is important to change a company’s perspective, according to Trunzo. Incoming employees, such as herself, are able to see past ingrained ways of working and shape the culture in a way that is more in sync with the digital economy.

“It’s really a miracle how much our own transformation mirrors what’s going on in our client’s businesses,” she said. “Bringing in new talent from outside is as much a part of our transformation as the way that we’re shaping our offerings.”

The partner ecosystem is another area where Oracle Consulting is taking stock, making sure that it is in a win-win situation with strategic partners. The goal is to find the partners in the “sweet spot” where their strengths match with Oracle Consulting’s strengths so that together they can offer a broader solution for the client.

“Those are the special ones,” Trunzo stated. “They are bringing to the table some stories where we don’t play, and then we’re able to extend that story for our clients so that we can get to those outcomes that we were talking about.”

Watch the complete video interview below, and be sure to check out more of SiliconANGLE’s and theCUBE’s coverage of the “Empowering the Autonomous Enterprise of the Future” initiative. (* Disclosure: TheCUBE is a paid media partner for the Oracle Consulting Empowering the Autonomous Enterprise program. Neither Oracle Consulting, the sponsor for theCUBE’s coverage, nor other sponsors have editorial control over content on theCUBE or SiliconANGLE.)

Photo: SiliconANGLE