Leveraging the power of cloud computing is key to businesses surviving (and thriving) in and after the current pandemic. But expanding existing information technology teams to manage services in-house is a massive undertaking — one that most executives don’t want to deal with. Hence the rise of managed services providers that offer to help companies transition to the cloud and handle the nitty-gritty under the hood once they are there.

“Helping customers take their most important applications to the cloud so they can improve the way they deliver to their customers. That’s what it’s all about,” said Sam Fatigato (pictured, left), vice president of the Cloud Solutions Group at Presidio Inc.

Fatigato and Chris Cagnazzi (pictured, right), senior vice president and general manager of the Cloud Solutions Group at Presidio, spoke with John Furrier, host of theCUBE, SiliconANGLE Media’s livestreaming studio, during AWS re:Invent. They discussed how Presidio’s cloud solutions are helping organizations capitalize on cloud transformation. (* Disclosure below.)

Presidio aims to be AWS partner #1

Taking a “very strategic approach that aligns technology with business outcomes on a global scale,” Presidio manages and owns the life cycle for its clients, according to Cagnazzi.

“We can manage the entire process [to] deliver performance, cost savings, and very predictable models for them,” he stated.

The company’s relationship with Amazon Web Services Inc. is an important part of the customer service equation, allowing Presidio to quickly provide clients with the mission-critical cloud solutions they need, Fatigato explained.

“So, from the idea through to production, and then ongoing support and enhancements, they can count on Presidio to deliver all of those capabilities,” he said.

Presidio’s goal is to be the AWS #1 partner, but with that comes a huge undertaking and responsibility, according to Cagnazzi.

“At the end of the day, we want all our clients to think of us first when we’re delivering these solutions and how impactful Presidio has been to their business, for their growth and their future success,” he said.

During the COVID pandemic, the focus has been on helping companies survive and thrive, whether they are catching the tailwind of increased demand or hunkering down to weather the storm. Dunkin’ Brands Group Inc. is one client that had to rapidly transform operations when its chain outlets Dunkin’ Donuts and Baskin Robbins closed to customers when COVID-19 restrictions were imposed.

Presidio worked closely with the company’s IT executives to rebuild Dunkin’s mobile ordering system into an AWS-enabled application. This not only eliminated the availability and performance issues caused by the existing third-party, multi-tenant deployment but “they tripled traffic while also improving performance and reliability,” Fatigato said. “That’s the kind of power you can have with AWS and Presidio.”

Watch the complete video interview below, and be sure to check out more of SiliconANGLE’s and theCUBE’s coverage of AWS re:Invent. (* Disclosure: Presidio Inc. sponsored this segment of theCUBE. Neither Presidio nor other sponsors have editorial control over content on theCUBE or SiliconANGLE.)

Photo: SiliconANGLE