UPDATED 14:42 EST / DECEMBER 23 2020


Zoom is reportedly developing email and calendar services

Zoom Video Communications Inc. is reportedly looking to create more competition for Google LLC and Microsoft Corp. in the productivity market.

According to sources who spoke to The Information for a report published today, Zoom is developing its own web-based email service and may launch an accompanying calendar tool as well. The tipsters didn’t divulge much information on the calendar offering. However, they did share a few details about Zoom’s ambitions to take on Gmail and Outlook.

The company is reportedly looking to launch an initial version of its email service as soon as early 2021 with a goal of providing a “next generation” experience for users. It’s unclear exactly how the offering would differ from traditional email services.

However, there are some existing examples out there of services that are trying to put a new spin on the usual email formula. Venture-backed startup Spike, for instance, has replaced the inbox with a WhatsApp-like interface that displays emails as chat messages.

The Information’s tipsters cautioned that Zoom could still decide to abandon the project. But if the company eventually does opt to enter the email and calendar categories, its entries into the market could create more competition for rivals Microsoft and Google, which operate two of the world’s most popular email services. They also offer calendar tools as part of their productivity bundles.

Bringing more products to market may put Zoom in a better position to sustain the impressive growth it has since seen over the past year. The company’s sales more than tripled last quarter, topping $777 million, and it issued a guidance projecting revenue of up to $2.58 billion for the 2021 fiscal year.

Zoom has already started the process of expanding its solutions portfolio to create new revenue streams. The company in October debuted OnZoom, a platform for hosting online events that is currently available at no charge to paying Zoom users, but that executives hinted may be monetized in the future through a fee applied to ticket sales. The company earlier introduced hardware-as-a-service bundle aimed at enterprises.  

Image: Zoom

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