Artificial intelligence, machine learning and augmented reality are being made an integral part of Dell Technologies Inc.’s tech service offerings. The intelligence-as-a-service products, which include support, deployment, education, consulting and others will be delivered through cloud infrastructure.

“Over the next five to 10 years, we predict that all devices will be able to communicate anywhere on earth,” said Doug Schmitt (pictured, right), president of Dell Technologies Services. That, plus an estimate that 30% of the 175 zettabytes of data created worldwide by 2025 will be processed in real time is among the reasons Dell is preparing its support tools. Billions of endpoints will be supplying intelligence, according to Schmitt.

Schmitt, along with Alex Barretto (pictured, left), senior vice president at Dell, spoke with Dave Vallente, host of theCUBE, SiliconANGLE Media’s livestreaming studio, during Dell Technologies World. They discussed the future of enterprise tech computing services. (* Disclosure below.)

AI and other emerging technologies

By introducing these data-driven emerging technologies, such as artificial intelligence, it will make services, including customer experience better and faster, according to Barretto.

Whether it’s PCs, servers, networks or storage, Dell is aiming to supply a single unified view and a simple snapshot for its customers. Reducing costs for those customers is a driver behind this efficiency focus.

Dell is working to reduce costs for customers, including using graph technologies to “contextualize data, generate insights from that data regardless of how the data is structured, regardless of where the data is stored,” according to Barretto.

Seamlessly integrating Dell’s APEX IT as-a-service solution, aimed at accelerating digital transformation, is another of the aims behind this embracing of emerging technologies.

“This will be helping the customers deploy APEX, monitor it, operate it, optimize, support, decommissioning, all those things from the end-to-end life cycle,” Schmitt said.

It’s all “about getting our customers ready for the future,” Schmitt concluded.

Watch the complete video interview below, and be sure to check out more of SiliconANGLE’s and theCUBE’s coverage of Dell Technologies World. (* Disclosure: TheCUBE is a paid media partner for Dell Technologies World. Neither Dell Technologies Inc., the sponsor for theCUBE’s event coverage, nor other sponsors have editorial control over content on theCUBE or SiliconANGLE.)

Photo: SiliconANGLE