UPDATED 10:00 EDT / MAY 25 2021

APPS

Bugsnag announces new error monitoring features for DevOps teams

Bugsnag Inc., maker of a stability management software solution, today announced the addition of new error monitoring features aimed at dramatically simplifying application development and accelerating the debugging process.

DevOps teams depend on collaboration, communication and visibility into code in order to detect and fix bugs when they happen. That can become increasingly complex as more developers are involved in projects.

“Most apps have a variety of engineers, including separate engineering teams, working from a single code base,” said James Smith, senior vice president of the Bugsnag Product Group at SmartBear, which acquired Bugsnag in late April. “When something goes wrong, all engineers are alerted about the software bug. They then have to figure out where the error occurred and who is responsible for fixing it, which is a cumbersome and inefficient process.”

The new features include visibility into mobile app crashes in iOS, multiple issue trackers to promote team communication, powerful diagnostics for error fixing, error prioritization and more.

To give visibility beyond mobile app crashes, and mitigate “Application Not Responding errors,” Bugsnag has introduced NDK stack frames. The new NDK stack frames, along with new stack traces will provide greater visibility into code when a crash occurs, allowing engineers to investigate and fix crashes.

Bugsnag is also adding monitoring solutions to catch and provide visibility into iOS app hangs, with complete diagnostics including stack traces and breadcrumbs to correct fatal and nonfatal iOS app hangs.

In order to increase team communication, Bugsnag’s new features support code ownership with automatic error alerts. These will send notifications about bugs to specific team members irrespective of the tracker they use.

New capabilities will also allow teams to identify and correct bugs to search and filter through user interaction breadcrumbs collected by error monitoring. DevOps teams can select the type of breadcrumb or search keywords. This makes the investigation more streamlined and allows the engineering team to zero in on what the user was doing more quickly.

Finally, with error prioritization, Bugsnag enables engineering teams to “snooze errors” until they impact a customized number of users. This way teams are alerted only once a bug causes a significant enough problem.

“Bugsnag’s new features eliminate this guesswork and deliver true code ownership so engineering teams can easily identify, own, prioritize and remedy bugs,” said Smith. “When organizations can quickly stabilize apps, the customer’s digital experience improves significantly, ultimately helping to boost critical business outcomes.”

Bugsnag’s update also included integration with Microsoft Teams. That will allow engineers, developers and DevOps teams to receive alerts in Teams when Bugsnag identifies errors. All alerts are fully customizable, making it easier for engineers to prioritize the most serious issues and get to work.

Image: Bugsnag

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