Sentry, provider of application monitoring tools, today announced new capabilities for its enterprise tools with the addition of customizable dashboards and automated ticket creation for its Jira and Azure DevOps integrations.

“Enterprises often have multiple teams contributing to a growing number of applications, driving a need for tools that foster cross-team collaboration and visibility into the health of their applications,” said Milin Desai, chief executive of Sentry.

Sentry’s dashboards are fully customizable and built on the backbone of Discover, a query engine designed to provide observability across error metadata generated between multiple projects throughout an entire organization’s projects and applications.

Using Discover, teams can build dashboards and showcase the most important data and triage metrics. That way they can surface actionable information and insights to make decisions in real-time based on the needs of DevOps engineers, such as errors by count, slow transactions by geography or events after release to reveal bottlenecks, bad code in releases or other trouble spots.

Larger corporations suffer even more when it comes to alerting the proper person to fix an issue. To deal with this problem, Sentry added ticket automation to automate issue flow triage. Sentry can also populate relevant details, add them to the backlog and automatically assign it to the developer who can fix the issue.

“Sentry’s new capabilities, available to business plan and enterprise customers, allow teams to share insights and metrics, which not only cuts down on the time they spend solving issues, but it also provides important visibility into the health of their applications,” Desai added.

Both of these new capabilities – the customizable dashboards and automated ticketing system — work with Jira and Azure DevOps and are now available for Sentry customers.

Image: Sentry