From healthcare to education, the impact of artificial intelligence is profound and far-reaching, with businesses leveraging robust AI infrastructure to enhance efficiency.

The integration of AI into professional services is particularly noteworthy as companies strive to harness its potential for strategic advantage. Key to this transformation is the development of a strong AI infrastructure and a skilled workforce capable of navigating the complexities of AI deployment and management, according to Doug Schmitt (pictured, left), president of Dell Technologies Services.

Dell’s Doug Schmitt and Scott Bils talk to theCUBE about AI infrastructure.

“AI is clearly on everyone’s mind. I think if you look at the value Dell brings in the broadest portfolio and in working with all our customers while they’re here and seeing what AI can deliver for them, it’s hard not to walk away super excited about the possibilities,” he said. “We’re looking forward as part of the services organization to helping our customers achieve that goal.”

Schmitt and Scott Bils (right), vice president of product management, professional services, at Dell Technologies Inc. spoke with theCUBE Research’s Dave Vellante and Savannah Peterson at Dell Technologies World, during an exclusive broadcast on theCUBE, SiliconANGLE Media’s livestreaming studio. They discussed Dell Technologies’ comprehensive AI services and infrastructure, customer use cases and success stories, as well as the integration of AI across Dell’s portfolio. (* Disclosure below.)

Dell’s comprehensive AI infrastructure solutions for diverse industries

As businesses increasingly adopt AI, the focus has shifted towards implementing strategies that maximize its benefits. Dell Technologies is at the forefront of this revolution, offering a comprehensive range of services to help customers navigate their AI journeys, Schmitt noted.

“It’s really a journey for our customers to help them achieve the value they’re looking for from AI. You can break it into three different pieces,” he said. “The first one is helping our customers with their strategy and their use cases. That’s an important piece because if you don’t get that correct, it’s pretty hard to move to the next number two of the three, and that is around the infrastructure, the deployment, and then also the modeling, as you’re saying. And the reason I’m bringing this up is the third one is skillset.”

The AI Factory at Dell is a pivotal component in this framework, designed to accelerate customer transformation by providing an ecosystem of services, Schmitt concluded.

“We can help you anywhere on your journey that you want,” he said. “We can also stay with you and help you manage the modeling and help you at the end run it, and better yet, what we do a really good job of is the education side if you need the training.”

The integration of AI is not limited to standalone applications; it permeates across various domains within businesses, enhancing multi-cloud environments, data resiliency, security and the modern workforce. AI components are seamlessly embedded across Dell’s portfolio, illustrating how AI is reshaping traditional business operations and enabling new levels of efficiency and innovation, Bils explained.

“We have AI obviously now. We have multi-cloud. We have applications and data, resiliency and security and modern workforce. To your point, AI is not a standalone,” he said. “We’re seeing AI components across the portfolio, multi-cloud, resiliency and security. It’s touching everything. So as we think through our portfolio of services around professional services, around consult, manage, education services, residency, it’s cutting across all of that, not just from AI but those other transformation areas.”

Here’s the complete video interview, part of SiliconANGLE’s and theCUBE Research’s coverage of Dell Technologies World:

(* Disclosure: Dell Technologies Inc. sponsored this segment of theCUBE. Neither Dell Technologies nor other sponsors have editorial control over content on theCUBE or SiliconANGLE.)

Photo: SiliconANGLE