UPDATED 08:00 EDT / AUGUST 14 2024

AI

Housing and healthcare AI startup EliseAI raises $75M and hits unicorn status

Elise A.I. Technologies Corp., the creator of artificial intelligence-powered management tools for the housing and healthcare industries, said today it has become New York City’s latest tech unicorn after closing on a $75 million late-stage round of funding.

Today’s Series D round was led by Sapphire Ventures and saw the participation of existing investors such as Navitas Capital, Point72 Private Investments, Divco West and Koch Real Estate Investments.

The startup made its name in the real estate industry, providing an AI-powered platform that helps to automate tasks around property management and facilitate communications between landlords, property managers and renters.

EliseAI’s real estate offerings includes its flagship EliseCRM platform, which is free to use and acts as a kind of centralized hub for property managers, containing all of their resident information, workflows and report. It also sells various premium AI tools, including LeasingAI for managing prospects, which delivers a claimed 125% increase in lease conversions. There’s also ResidentAI, which delivers an AI chatbot for communications with residents, resulting in a 40% increase in engagement and a 50% reduction in delinquencies.

Using EliseAI’s platform, property managers can communicate with renters through email, SMS, webchats and voice, and can even create a generative AI-powered chatbot using its VoiceAI tool, to automate responses to residents in real time.

The company said its tools can be used with all property types, including multifamily homes, student housing and affordable housing.

Having already become one of the most widely used management platforms in the housing industry, EliseAI saw an opportunity to bring its capabilities to the healthcare sector. Last year, it debuted its new HealthAI offering that helps healthcare organizations to automate non-clinical tasks such as patient conversations, appointment scheduling, billing and payments. The company reckons HealthAI can handle 95% of all patient inquiries continuously, with zero waiting time.

To do this, it integrates with a wide rage of popular electronic health records, payment management systems and revenue cycle management tools, while ensuring full compliance with HIPAA and SOC2 Type II standards.

EliseAI co-founder and Chief Executive Minna Song said both the housing and healthcare industries are facing serious operational challenges that AI can help to resolve. “Our mission to tackle these problems authentically resonates with everyone at our company, and we are committed to improving how these industries operate, making them more sustainable and accessible,” he said.

EliseAI said today’s funding caps an impressive period of growth for the company, which has seen its annual recurring revenue increase by two and a half times since its Series C funding round last year, and become active in one out of every 12 multifamily apartment units in the U.S.

Sapphire Ventures’ partner Cathy Gao, who will take a seat on EliseAI’s board of directors, said she’s backing the company because it sets a new standard for how purpose-built AI can deliver clear and measurable benefits.

EliseAI said the money from today’s round will go toward expanding its team, with plans to hire across its engineering, product, sales, marketing and operations teams, and accelerate product innovation.

Image: EliseAI

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