Zeus Kerravala

Zeus Kerravala is a principal analyst at ZK Research, a division of Kerravala Consulting.

Latest from Zeus Kerravala

Five takeaways from HPE’s Networking Investor Day

INFRA By ZEUS KERRAVALA17 HOURS AGO

A little over a year after closing the Juniper Networks acquisition, Hewlett Packard Enterprise Co. today used its Networking Investor Day to argue that networking is no longer a supporting act at HPE. It’s the growth engine. The numbers shown to investors …

In the AI era, identity evolves into the control plane for trust

AI By ZEUS KERRAVALA2 DAYS AGO

Every major security shift ultimately comes down to one question: Who or what is allowed to do this? For most of the past two decades, the answer was a person with a username and password. In the artificial intelligence era, the answer …

Agentic AI is breaking the token meter, and enterprises need a plan for what comes next

AI By ZEUS KERRAVALA3 DAYS AGO

Per-token pricing was the best thing to happen to enterprises looking to experiment with artificial intelligence, but it may be the worst thing for AI in production. That’s the quandary at the center of a new Futurum report, “The Off Ramp From …

AWS CloudWatch Omni goes after the hardest question in agentic AI: Why did the agent do that?

AI By ZEUS KERRAVALA4 DAYS AGO

For decades, the observability industry has answered one basic question: Is it running? Agentic artificial intelligence breaks that model. An agent can return a clean response, meet its latency target and throw no errors, yet still give a customer the wrong answer, …

Notre Dame’s network refresh shows the AI era starts with paying down technical debt

INFRA By ZEUS KERRAVALA6 DAYS AGO

Every organization I talk to wants to be “AI-ready,” but few want to discuss what that entails. It’s rarely a new model or agent. More often, it’s the unglamorous work of ripping out a decade’s worth of infrastructure debt so the network …

Containment is dead: Five takeaways from the AI ROI in Contact Center Summit

AI By ZEUS KERRAVALA1 WEEK AGO

Every vendor event has a center of gravity, and at theCUBE Research’s AI ROI in Contact Center Summit, it wasn’t a product. It was a metric this industry is finally ready to abandon. I co-hosted the summit recently with Bob Laliberte (pictured, …

Trust becomes the product: Five takeaways from the Splunk .conf26 keynotes

INFRA By ZEUS KERRAVALA2 WEEKS AGO

In Denver this week, Cisco Systems Inc. and its Splunk unit made a bet that the scarcest resource in the agentic enterprise isn’t intelligence or graphics processing units — it’s trust. The Splunk .conf 2026 show themes and keynotes focused less on …

Fixing banking’s omnichannel blind spot: Why the physical branch needs a digital brain

APPS By ZEUS KERRAVALA2 WEEKS AGO

For years, retail banking strategy followed a predictable script: Shift routine transactions to digital channels, downsize physical footprints and route customer service inquiries to centralized contact centers. The underlying assumption was that physical branches were dying embers of a bygone era. Yet …

Supio’s long-horizon agents point to a new operating model for law firms

AI By ZEUS KERRAVALA3 WEEKS AGO

The next phase of artificial intelligence in legal technology will not be defined by a better chatbot or a faster document-summarization tool. It will be defined by whether AI systems can take responsibility for real work that unfolds over days or weeks, …

Extreme Networks’ Agent ONE Coworker moves AI networking from dashboards to answers

AI By ZEUS KERRAVALA3 WEEKS AGO

Operating a network has not changed in decades. Every network engineer knows the drill. An alert fires. You open a dashboard. Then another. Then you pull logs, review client history, ping the wireless team, and, hopefully, an hour later, there is enough …

Zeus Kerravala

Latest from Zeus Kerravala

Five takeaways from HPE’s Networking Investor Day

In the AI era, identity evolves into the control plane for trust

Agentic AI is breaking the token meter, and enterprises need a plan for what comes next

Notre Dame’s network refresh shows the AI era starts with paying down technical debt

Containment is dead: Five takeaways from the AI ROI in Contact Center Summit

Trust becomes the product: Five takeaways from the Splunk .conf26 keynotes

Fixing banking’s omnichannel blind spot: Why the physical branch needs a digital brain

Supio’s long-horizon agents point to a new operating model for law firms

Extreme Networks’ Agent ONE Coworker moves AI networking from dashboards to answers

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