Amazon Web Services Inc. Tuesday announced a slew of offerings on Amazon Bedrock, including a custom artificial intelligence model import capability, model evaluation, safeguards to remove personal and sensitive information, and additional model choices, with a goal to help customers speed up the rollout of generative AI. Before the news, I received a prebriefing on the announcement ...

Veeam Inc. today announced that it has acquired incident response firm Coveware Inc. for an undisclosed price. The new offering that results from the acquisition — Coveware by Veeam — will operate independently initially, but the company will integrate elements over time. Dave Russell, vice president of strategy at Veeam, gave me a preview of the ...

Amazon Web Services Inc. recently announced that Anthropic PBC, an artificial intelligence safety and research company, will make its Claude 3 family of models available on Amazon Bedrock. Claude 3 Sonnet and Claude 3 Haiku are already available on Bedrock, and today Claude 3 Opus is generally available to AWS customers. AWS says this should help ...

With Zscaler Inc.‘s announced acquisition today of startup Airgap Networks Inc., a network access and segmentation tech provider, the cybersecurity provider is looking to address gaps in operational technology. No financial terms for the purchase were provided, but Airgap has raised a little over $13 million since it was founded in 2019, so the deal ...

Good companies are always looking to use the latest technology to transform themselves. For decades, L’Oreal Groupe has been a leader in beauty and is now looking to use AI to disrupt the industry. Boasting 37 global brands, the company addresses contemporary consumer needs using innovative marketing and cutting-edge technology. L’Oreal is embracing generative artificial ...

Max Peterson, vice president of sovereign cloud at Amazon Web Services Inc., recently posted a blog about the resiliency and security of AWS’s global infrastructure and the company’s continued progress on its Digital Sovereignty Pledge. In the blog, Peterson outlined a comprehensive approach to secure data across global networks and ensure that critical applications remain unaffected by ...

One of the more compelling sessions at Nvidia Corp.’s recent GTC conference was a discussion between Azita Martin, vice president and general manager of artificial intelligence for retail and CPG at Nvidia, and Seemantini Godbole, executive vice president and chief digital and information officer at home improvement retailer Lowe’s Cos. Inc. In her opening remarks March 18, ...

Contact center market leader NICE Ltd. used the recent Enterprise Connect show to add to its artificial intelligence portfolio with the release of Enlighten XM (Experience Memory), which adds AI-infused contextual memory to the contact center. The solution brings together a wide range of customer data, including conversational information, metadata and analytics, and creates a memory graph ...

Amazon Web Services Inc. Today announced several enhancements to its contact-center-as-a-service product, Amazon Connect, at the Enterprise Connect 24 in Orlando. Prior to the event, I was given a preview of the announcements in a prebriefing with two senior managers of product management for Amazon Connect — Himanshu Suri and Trevor Bloking. Details of the announcements are as follows: ...

The communications industry’s largest show, the annual Enterprise Connect being held this week in Orlando, Florida, is a “who’s who” of unified communications and contact center providers as they unveil their latest and greatest innovations. One of the companies that was out of the block early was Avaya LLC. The company announced a revamped portfolio naming scheme ...