LogicMonitor Inc. has raised $800 million from investors to enhance its observability platform and make acquisitions.

The software maker announced the funding round today. It said the deal, which included the participation of PSG, Golub Capital and other backers, closed at a $2.4 billion valuation. That’s nearly $2 billion more than what Vista Equity Partners, LogicMonitor’s controlling shareholder, reportedly paid in 2018 to acquire a majority stake.

Founded in 2007, LogicMonitor provides an observability platform that companies use to find and fix technical issues in their technology infrastructure. The software can detect malfunctions across on-premises hardware, cloud instances, software-as-a-service applications and other assets. Data about incidents is visualized in dashboards to ease analysis.

The platform generates so-called topology maps, diagrams that visualize how devices interact with one another. Such a diagram can, for example, display all the servers that rely on a given switch to process their data traffic. Administrators can use the feature to determine if a technical issue in one device might be affecting other systems on the same network. 

LogicMonitor tracks the configuration of every hardware asset that it monitors. When a setting changes in a way that may cause performance issues or breach cybersecurity rules, the platform alerts administrators. Each device’s configuration history is stored in a log that makes it easier to revert settings to an earlier, reliable state.

Monitoring Kubernetes environments is another task that LogicMonitor promises to ease. Kubernetes organizes containers into groups called pods, which in turn run on so-called nodes that each correspond to a physical server or virtual machine. Pods and nodes change regularly, which makes it difficult to reliably track details such as how they interact with one another.

LogicMonitor provides a centralized console for monitoring Kubernetes clusters. The platform can find technical issues without requiring companies to deploy a data collection agent on every Kubernetes node, which is necessary when setting up some rival tools. Reducing the number of additional programs that must be installed in a Kubernetes cluster saves time for administrators.

The platform also covers a number of other use cases. There are automation features that can perform tasks such as rebooting a server without manual input. Meanwhile, an artificial intelligence assistant called Edwin AI filters inaccurate and redundant malfunction alerts to spare administrators the hassle of reviewing them.

Since Vista’s investment in 2018, the number of companies that use LogicMonitor’s platform has grown significantly. The software maker disclosed today that it has “scaled organically over 650%” since the deal and now boasts 100,000 users. Vista will remain the company’s controlling stakeholder in the wake of its new raise.

LogicMonitor will use the proceeds from the funding round to extend its feature set. According to the company, the effort will place an emphasis on adding capabilities that ease the task of managing observability data. It plans to add some of those capabilities through acquisitions, which will be accompanied by investments in go-to-market initiatives.

Image: LogicMonitor