For Dell Technologies Inc., artificial intelligence is about modernizing the data center and creating new infrastructure solutions.

The company has established itself as the biggest supplier of server systems based on Nvidia Corp.’s graphic process units and made a splash with Dell AI Factory, described as “AI in a box,” last year. Its mission is to streamline AI adoption, starting with the data center.

Dell’s Arthur Lewis talks with theCUBE about AI’s impact on data centers.

“For years, customers have been on a digital transformation journey, and the underpinning of that has been the data,” said Arthur Lewis (pictured), president, infrastructure solutions group, at Dell. “As we move into the world of AI, access and visibility to data becomes incredibly important. Silos of the past will be dismantled, infrastructure will be connected. Algorithmic innovation is going to drive smaller domain-specific models. So you can envision modern data centers with a multitude of models, and data is going to be the fuel that drives those models.”

Lewis spoke with theCUBE’s  Dave Vellante at the “Is Your IT Infrastructure Ready for the Age of AI?” event, during an exclusive broadcast on theCUBE, SiliconANGLE Media’s livestreaming studio. They discussed Dell’s modern infrastructure solutions and handling on-premises data. (* Disclosure below.)

Translating infrastructure solutions to AI uses cases

Now that companies are bringing intelligence to their data, managing siloed data centers has become more complicated. Many companies can’t afford to move on-premises data onto the cloud, so they come to Dell for solutions, according to Lewis.

“Ninety percent of the world’s data sits on-prem, and the majority of the data hasn’t even been created,” he explained. “The evolution of fine-tuning is the continued training that allows inferencing to be optimal. We’re moving into reasoning and thinking models now. The fine-tuning that you’re doing is going to be way more important than the initial training of the model.”

Dell has now released an AI server with even greater density and energy efficiency than previous products. However, transforming the infrastructure is also about transforming the business, according to Lewis, who advises businesses to focus on finding the best AI use cases for them. Common applications include customer service and code assistance.

“We’ve seen a significant reduction in how long it takes to close a case with a customer because we’re able to pull from a variety of data sources, understand what the problem is and quickly get to the rep,” he said. “We’ve seen anywhere from a 15-to-20 percent reduction just at the start. [With] code assist … we see close to 40-to-50 percent of the code generated being generated by AI.”

Here’s the complete video interview, part of SiliconANGLE’s and theCUBE’s coverage of the “Is Your IT Infrastructure Ready for the Age of AI?” event: 

(* Disclosure: TheCUBE is a paid media partner for the “Is Your IT Infrastructure Ready for the Age of AI?” event. Neither Dell Technologies Inc., the sponsor of theCUBE’s event coverage, nor other sponsors have editorial control over content on theCUBE or SiliconANGLE.)

Photo: SiliconANGLE