Notch Ltd., a startup offering an artificial intelligence operating system for regulated industries, today announced that it has raised $30 million in early-stage funding to accelerate expansion in the U.S. and support continued development of its platform.

Originally founded in 2021 as a specialty insurer, Notch wanted to use AI to improve how they served customers and ran operations. But the AI tools available at the time were black boxes — unpredictable, hard to audit and not built for industries with strict rules and regulations. Notch decided to create a system with the controls, transparency and reliability that insurance work requires.

What started as something Notch built internally later turned into what the company offers today: an AI operating system that lets regulated businesses safely roll out AI across their operations, track how it’s performing and grow it over time.

Notch’s platform works by deploying AI agents to automate and execute operational workflows end-to-end, with support for use cases that are typically grouped into conversational workflows and back-office operations.

The platform also acts as a co-pilot for operations teams to allow adjusters, underwriters and service representatives to query long claim files, policy documents and submission materials in natural language. In return, they receive structured, traceable answers grounded in source data, along with rapid summarization of complex files and submissions.

The offering supports broker, partner and policyholder interactions such as policy servicing requests, document and data collection, structured intake for claims and underwriting submissions and inquiries that require system-level execution.

On the back-office side, Notch automates high-volume operational workflows by ingesting documents and communications, extracting structured data, classifying and routing submissions or claims and prioritizing time-sensitive requests for the appropriate teams.

“The insurance industry is beginning to understand the full potential of agentic AI,” said co-founder and Chief Executive Rafael Broshi. “However, much of the market today is focused on point solutions that automate individual tasks, resulting in fragmented systems and mounting technical debt.”

The bigger opportunity, he added, is connecting broker and policyholder interactions directly to governed, compliant operational execution across the insurer’s core workflows. “That’s where AI moves from incremental efficiency to a real end-to-end competitive advantage,” he said.

The Series A funding round was led by Headline Management Company, with Lightspeed Venture Partners LP, Jibe Ventures, Illuminate Financial Management and Phoenix Insurance also participating.

Image: Notch