Nurturing customer ecosystems by engaging in user-friendly solutions | #splunkconf16
Today at Splunk.conf 2016 event in Orlando, FL, Splunk, Inc. revealed several new products on stage, all of which portray the company’s deepening engagement with enterprises. Splunk’s VP of Product Marketing Shay Mowlem sat down with John Furrier (@furrier) and John Walls (@JohnWalls21), cohosts of theCUBE, from the SiliconANGLE Media team, to discuss Splunk’s latest innovations.
A focus on customer relationships
Mowlem said that Splunk’s ethos rests in a maniacal focus on customer relationships and success. “We’ve made this a priority to nurture that,” he said. “There’s a constant nurturing of your ecosystem so that people can become more familiar with your products and services.”
It’s this focus on customer success that led Splunk to create Splunk Enterprise 6.5, which emphasizes machine learning, enabling their customers to engage even more independently with the platform. “We’re leveraging a broader aim of open-source capabilities, so our customers can perform advanced analytics,” said Mowlem.
‘People are using Splunk to change their business models’
Splunk’s user-friendly, cloud-based interface is shaking up the industry and introducing a new customer environment, according to Mowlen.
“It’s remarkable what our customers are able to do,” he said, citing both Zillow and Nasdaq as two companies that run on Splunk’s software. “Zilo is able to run out hundreds of website changes every day,” said Mowlem. “People are using Splunk to change their business models.”
Watch the complete video interview, and be sure to check out more of SiliconANGLE and theCUBE’s coverage of Splunk.conf 2016.
Photo by SiliconANGLE
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SiliconANGLE Media is a recognized leader in digital media innovation, uniting breakthrough technology, strategic insights and real-time audience engagement. As the parent company of SiliconANGLE, theCUBE Network, theCUBE Research, CUBE365, theCUBE AI and theCUBE SuperStudios — with flagship locations in Silicon Valley and the New York Stock Exchange — SiliconANGLE Media operates at the intersection of media, technology and AI.
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