Hewlett Packard launched HP Critical Advantage, a new service designed for clients running business-critical applications on virtualized HP ProLiant servers. HP Critical Advantage offers each client an account team that supports and maintains business-critical, virtualized environments, giving them the opportunity to focus on innovation.  The service is a great means of keeping costs under control, and at the same time improving performance and flexibility.

Matt Healey, research manager of Software and Hardware Support Services, IDC states that end-to-end support services such as HP Critical Advantage can improve availability and reduce downtime of business-critical applications so that clients can fully realize the potential of virtualization.

The main features of the new services are the HP Global Mission Critical Solution Center, proactive services for preventing unplanned downtime by anticipating potential issues and the possibility to gather flexible credits. William Loupakos, senior vice president of the Professional Services within American Digital Corporation asserts that clients are facing challenges in maintaining high availability when running business-critical applications on virtualized infrastructures and as an HP Services Sales Elite partner, they can now offer clients services to increase performance of their ProLiant environment, while expanding their choices of support options.

Hewlett Packard is getting more involved with the monitoring and protection of data centers, as they seek to address more of their customers’ needs when it comes to security issues in virtual environments. Establishing a sound management structure to achieve an effective control structure, as well as deploying end-to-end encryption as a way of securing data and protecting critical infrastructure components are just few of the tips offered to Silicon Angle by courtesy of HP.

Apart from the recent launch of the business-critical application, HP is also expanding in India as a response to the riding demand of low-cost services. HP has announced the opening of three new outsourcing centers in India. This measure was expected given the actual circumstances in which competitors such as IIBM and Dell have also expended in the Indian peninsula.