In a large company that has its data spread out over multiple systems, finding the specific piece of information a worker needs for a meeting or assignment can be akin to looking for a needle in a haystack. Capacity Inc. is using artificial intelligence to speed up the task.

The St. Louis, Missouri-based startup today announced that it has raised $13.2 million in funding from a group of Midwestern “private and angel investors.” Minneapolis-based Rice Park Capital was the only named backer. Capacity said that the consortium also included some of the investors that participated in its previous $8.4 million round last June, when it was known as Jane.ai.

The startup provides a cloud platform that plugs into a company’s systems of record and fetches information on command. Workers can request data by inputting natural-language instructions into a chat interface.

If a salesperson asks about the status of a lead, Capacity will sift through Salesforce, find the entry for the prospect in question and fetch the specific details that the user requested. Alternatively, if a worker requests a file by name, the platform can scan through multiple applications to find all the matching records. Capacity works with more than 50 productivity services out of the box and provides the ability to integrate additional systems manually.

To customize it further to their needs, companies can add extra information to Capacity’s knowledge base that isn’t available in the services they connect to the platform. A human resources team, for  instance, could configure the platform to answer employee questions about the company dress code. Users can also create multistep dialogue flows for more complex subjects. 

Capacity said its platform is seeing “strong momentum” in the financial services, healthcare and education sectors, among others. The newly announced funding round will enable the startup to continue driving product adoption in these markets and brings its total raised to more than $21 million. 

Photo: Capacity