ServiceNow Inc. is teaming up with the consulting giant Accenture Plc to expand its push into the enterprise.

The company has formed a new business group with Accenture that’s aimed at speeding up customers’ digital transformation and workflow processes. Called the Accenture ServiceNow Business Group, the new unit will receive a “significant multimillion-dollar investment” from both companies over the next five years. The group will have about 8,500 ServiceNow experts working at Accenture to advise clients.

ServiceNow sells a cloud automation platform that’s designed to help enterprises automate parts of their business that involve service delivery. It also helps companies streamline information technology operations such as assisting employees with setting up their work computers and finding cybersecurity issues, for example.

The company is a good fit for Accenture, which, as one of the world’s biggest providers of professional services, helps large organizations to implement new technology initiatives and other projects.

The new Accenture ServiceNow Business Group is being tasked with enabling organizations to iterate on new processes, adopt digital workflows and deliver more personalized experiences for customers and employees, the companies said. The group intends to target specific industry verticals, including telecommunications, financial services, government, healthcare, life sciences and manufacturing.

ServiceNow Chief Executive Bill McDermott (pictured) said the partnership with Accenture will help the company accelerate its plan to target industries that still need to automate business processes. The partnership will also help it get its platform in front of more industry workflows, he said.

“Leaders in every organization know that their 20th century technologies are too slow, too siloed and too stuck in the status quo to meet the dynamic digital demands of employees and customers today,” McDermott said. “Speed, agility and resilience are what’s needed now.”

Accenture CEO Julie Sweet said the partnership plans to help enterprises reimagine their business operations, reskill employees and become more sustainable.

“Working together with ServiceNow to automate complex processes and create better experiences across industries, we will help organizations deliver greater 360-degree value that benefits all — their customers, people, shareholders, partners and communities,” Sweet said.

The group intends to focus specifically on improving workflows related to employee engagement, customer service, operations, artificial intelligence for IT operations and security and risk.

Photo: World Economic Forum/Flickr