Responsible development of artificial intelligence is lacking in most organizations, Boston Consulting Group Inc. has found. And not only that, but those organizations believe they are being responsible when they’re not.

“Organizations perceive their responsible AI maturity to be substantially higher than it actually is,” said Adi Zolotov (pictured, right), associate director of data science at Boston Consulting Group.

Responsible AI includes ensuring that goals and outcomes of AI systems are fair, unbiased and explainable, she explained. Additionally, the “responsible AI” term includes data governance related to user privacy and minimizing negative social or environmental impact.

Zolotov and Aaron Arnoldsen (pictured, left), director of data science at Boston Consulting Group, spoke with Lisa Martin, host of theCUBE, SiliconANGLE Media’s livestreaming studio, during AWS re:Invent. They discussed AI transformation and just how much further it needs to go for it to become socially correct. (* Disclosure below.)

‘Sustainability’ no further ahead than ‘responsibility’

“Less than 50% of organizations that have fully implemented AI at scale do not have a responsible AI capability,” Zolotov stated.

Sustainability, too, is a problem. “I think we need to use the same AI expertise, the same AI technology that we bring to maximize revenue and minimize costs to minimizing a company’s footprint long-term,” she said.

One problem is that even if companies want to reduce their eco-footprint, many of them don’t even know how to measure it. Once they figure it out, though, data mining can be used to create strategies.

“We need to be responsible in the ways that we’re using AI, and that we’re transparent,” Arnoldsen said. “We can accidentally make the wrong decision for the globe by making the right decisions for stakeholders.”

Boston Consulting says its BGC Gamma program can help grow businesses through AI and do it in a responsible and sustainable way.

Watch the complete video interview below, and be sure to check out more of SiliconANGLE’s and theCUBE’s coverage of AWS re:Invent. (* Disclosure: Boston Consulting Group Inc. sponsored this segment of theCUBE. Neither BCG nor other sponsors have editorial control over content on theCUBE or SiliconANGLE.)

Photo: SiliconANGLE