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Automation has emerged as a key use case for artificial intelligence implementation across industries. UiPath Inc. has carved its niche as a global leader in the AI-powered automation space, and qBotica Inc. is leveraging that technology to deliver new solutions to Deluxe Corp.
Prashanth Krishnamoorthy from qBotica talks to theCUBE about AI-powered automation.
“qBotica is a company that primarily focuses on building AI and automation solutions for customers,” said Prashanth Krishnamoorthy (pictured, left), senior vice president and chief growth officer of qBotica. “We are a small company, so we have a very customer-oriented mindset — but we are a large company from a delivery standpoint. We’ve done very complex projects and delivered very complex automation for customers. We have been partnering with Deluxe for about a couple of years now. We’ve helped them build several automations on UiPath.”
Krishnamoorthy and Srinivas Nagarajan (right), senior vice president of product and operations, AI and automation, at Deluxe Corp. spoke with theCUBE Research analyst Dave Vellante and host Rebecca Knight at UiPath Forward 2024, during an exclusive broadcast on theCUBE, SiliconANGLE Media’s livestreaming studio. They discussed the potential of AI-powered automation in augmenting human capabilities and streamlining organizational processes. (* Disclosure below.)
Deluxe, a leader in the payments industry, partners with qBotica to streamline complex operations. The company leverages automation to improve efficiency across its payment systems for financial institutions, ensuring accurate and timely transactions. This focus on automation accelerates processes such as order fulfillment, payment reconciliation and contract management, delivering superior customer experiences, according to Nagarajan.
“As we support our customers by taking the orders, processing the orders and shipping those orders, we try to provide the best-in-class experience in terms of making it faster to market, getting the accuracy and the speed that we need, processing information faster — all by leveraging technology and innovation in that space,” he said. “We’ve had a few pilots that we’ve done so far and production work with automation, and we’re seeing some great results.”
By consolidating multiple contract formats and payment terms under one automated system, Deluxe gains complete visibility into obligations, preventing errors such as overpayments and mitigating legal risks, Nagarajan added. This intelligent approach is a model for how AI transforms operations from repetitive tasks to high-value, data-driven decision making.
Here’s the complete video interview, part of SiliconANGLE’s and theCUBE Research’s coverage of UiPath Forward 2024:
(* Disclosure: UiPath Inc. sponsored this segment of theCUBE. Neither UiPath nor other sponsors have editorial control over content on theCUBE or SiliconANGLE.)
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