Alex Williams, Author at SiliconANGLE

NEWS

Hortonworks: Half the World’s Data Will be on Hadoop in 5 Years

By Alex Williams Dec 12, 2011

Editor’s Note: Wikibon Analyst Bert Latamore recently participated with his colleagues in an interview with Hortonworks CEO Eric Baldeschweiler. The following is a profile by Bert and analysis of the market provided by myself,…

NEWS

Jive Goes Public Tomorrow and Thanks to SAP and Oracle It Looks Pretty Good

By Alex Williams Dec 12, 2011

Jive Software will make its debut tomorrow on the NASDAQ, and thanks to SAP and Oracle it looks pretty good. Jive is a collaboration technology company. It emerged as one of the early entrants…

NEWS

Twitter Users Getting Blocked in Droves as New Update Limits Go Into Effect

By Alex Williams Dec 9, 2011

Reports are pouring in tonight from people who have hit the new limits for posting Twitter updates. The limits came today as part of Twitter’s updates to its service. It’s uncertain why Twitter imposed…

NEWS

Are We Turning to the Outer Dimensions of What Support Means? [Infographic]

By Alex Williams Dec 8, 2011

One data point pops out in this infographic (see below) about support these days. The costs to run a call center are sky high. It costs between $6 and $75 to resolve customer issues…

NEWS

Is a Security Vulnerability Requiring a Global Amazon Web Services Reboot?

By Alex Williams Dec 7, 2011

This morning, thousands of Amazon Web Services customers received notice that their instances on the cloud service are scheduled for reboot. “Routine ugrgade,” is the given reason but cloud experts believe it appears more than…

NEWS

Tata Communications Deal with SuccessFactors Looks More Interesting Following SAP Acquisition

By Alex Williams Dec 7, 2011

Last week, Tata Communications offered up some news about its new Human Capital Management (HCM) technology which exemplifies a change in roles that systems integrators have traditionally operated. The news now looks even more…

NEWS

Using Linked Data and Open APIs to Bridge Modern Development with Pre-Cloud Apps

By Alex Williams Dec 7, 2011

The concept of linking and synchronization is most often associated with the Web, collaboration tools and mobile apps. Gmail is in sync with my Android smartphone. When I edit a Google Doc, my colleagues…

NEWS

A Second Generation Platform for Load Balancing and Testing

By Alex Williams Dec 6, 2011

We have platforms for app development. Now comes a new platform specifically for load balancing and testing. BlazeMeter, out of Israel, launched today with the unveiling of its service and $1.2 million in Series…

NEWS

SAP Buys SuccessFactors – Acquisition Shows Gathering Strength of Workday and New Enterprise Innovators

By Alex Williams Dec 3, 2011

SAP is buying SaaS provider Success Factors for an approximate $3.4 billion based upon market value. Success Factors will continue to operate independently. The deal represents a real shift for the Human Capital Management…

NEWS

How Ironic – Social Media Companies Have the Lowest Customer Service Rankings

By Alex Williams Dec 2, 2011

Zendesk runs help desks for 15,000 customers. The company recently crunched the data from these customers, analyzed it and as a result has set benchmarks for what companies should strive for in their customer…

Alex Williams

Hortonworks: Half the World’s Data Will be on Hadoop in 5 Years

Twitter Users Getting Blocked in Droves as New Update Limits Go Into Effect

Are We Turning to the Outer Dimensions of What Support Means? [Infographic]

Is a Security Vulnerability Requiring a Global Amazon Web Services Reboot?

Tata Communications Deal with SuccessFactors Looks More Interesting Following SAP Acquisition

Using Linked Data and Open APIs to Bridge Modern Development with Pre-Cloud Apps

A Second Generation Platform for Load Balancing and Testing

SAP Buys SuccessFactors – Acquisition Shows Gathering Strength of Workday and New Enterprise Innovators

How Ironic – Social Media Companies Have the Lowest Customer Service Rankings

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