Alex Williams
Latest from Alex Williams
Wrong: The Cost of Social Media [Infographic]
It used to be a hard sell. You’d get the typical questions. Social media? How does it keep the costs down? How do you use it to make money? I remember working with a group of engineers on a Web service a few years back. The engineers scoffed at the idea of Twitter and Facebook. ...
Facebook Takes Down Roger Ebert Fan Page
Update: Roger Ebert tweeted that Facebook put back up his Facebook page. All is well in the world! Before you start really embracing Facebook for business, consider the story of well-known film critic Roger Ebert who tweeted this morning that Facebook took down his fan page after receiving complaints. Ebert: “Facebook has removed my page ...
Lowe’s: Social Adoption Leads to 45 Million Page Views
Over the past five to ten years, we’ve seen the rise of the customer once again. They have the Internet this time. They can see pretty quickly what companies are engaged and which ones are not. It took Lowe’s some time to get their heads around this idea. But last year, things started coming together. ...
Agile and the South Beach Diet – There is No Cure All
Agile is undoubtedly a proven method for development. But does it work in the services fields, especially for distributed teams around the world? The South Beach Diet Vijay Vijayasankar is an associate partner with IBM. He manages hundreds of people who do services projects for a number of multi-billion dollar companies. I sat down with him ...
Do the Telcos Have Any Other Choice Except to Reinvent Themselves?
Last week, Telstra announced it is investing about $800 million to revamp its infrastructure to become a services provider. To do that, the Australian telecommunications company is modernizing its existing facilities and is building a data center in Melbourne. The move is a bold one in a market that has yet come to grips with ...
Welcome to ServicesAngle
Welcome to ServicesAngle, the latest blog from SiliconAngle that explores the connection between services and hot topics such as big data, mobile and the influence of social technologies. The angle: Help you better understand the services business by exploring the innovations, disruptions and legacy technologies that affect any enterprise or small business. Our goal is ...
David Donatelli Moves to Inner Circle with HP Change in Power
You could sense the change coming last week at HP Discover. And now it’s official. David Donatelli is rising in the ranks, reporting directly to CEO Leo Apotheker, where he will continue as executive vice president for Enterprise Servers, Storage, Networking and Technology Services. The executive change in power was announced today, following a week at HP ...