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Angela Connor

After three years as Managing Editor of User-Generated Content at WRAL.com where Angela aunched the first online community, and grew it to more than 15,000 members, she moved on to a bigger, more challenging opportunity.

Today, she is the Vice President, Director of Social Media at Capstrat, identifying opportunities and developing strategies for top-notch clients.

Angela is also author of the book “18 Rules of Community Engagement: A Guide for Building Relationships and Connecting with Customers Online.”


Latest from Angela Connor

Every comment counts

Every tweet, Facebook update and comment posted online is a form of communication. Whether that comment is on a blog post, news article, YouTube video or Flickr photo, it counts. So my question is this: Why isn’t this content being held to …

Have you developed your personal social media policy?

Have you ever gotten into a discussion with someone about personal vs. professional accounts on social networks? Some people believe it’s impossible to separate the two. Others create two different profiles on their favorite social networks and drive themselves crazy trying to …

Maybe you are a social media guru, expert or maven

I find it utterly ridiculous how upset people get over the fact that someone calls themselves an expert. Particularly when it comes to social media. If a person sees themselves as a guru or a maven or even a goddess, what business …

Does online community outsourcing work?

Before I begin to answer that question, I will share a snippet from a post over on the Harvard Business Review: Firms that lack leaders with social media skills are often tempted to outsource community management to outsiders, such as web development …

Why Marketers Should Care About the Way We Share News

CNN has released the results of what I deem a very powerful study, making the connection between all  of the news-sharing madness happening across the social space, and how advertisers benefit. The global research study into the power of news and recommendation, …

The Tide is Turning on Facebook

The tide is turning. People are finally realizing that the online communities they’ve left abandoned could probably use some attention. I don’t know if this is due to frustrations with Facebook or mounting concerns over the fact that they’ve put all of …

Why Don’t People Log Into My Blog with Facebook Connect?

ReadWriteWeb posted fascinating results about the use of third-party logins earlier this week revealing  that Facebook dominates all others. What that means is people are opting to login to other websites using their Facebook credentials more so than others. But, when it …

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