Angela Connor
Latest from Angela Connor
Have a Twitter Account? You Too Can Be a Community Manager! [Not Really]
It is very rare for me to devote a post on my blog to dismantling another posted elsewhere on the web. And I’m not going to do that exactly, but I wouldn’t be able to rest if I didn’t share this misguided post on Advertising Age with those who value community management and work their ...
Access will be Denied in 2010
I don’t have a list of ten predictions. I don’t even have five. But I do have one and I feel rather strongly about it. Okay, a great number of people are predicting that social media will be even bigger next year and businesses will continue to latch on and make use of the space. ...
The Retail Industry have the Most Active Communities
The results of a new study initiated by ComBlu found that Retail is the leader of the pack when it comes to maintaining active online communities. But despite this top-billing, most retail brands and those in the eight other industries analyzed are still in the social marketing experimentation stage. The other industries analyzed for the ...
Teen Workers Expect Facebook Access
A new survey conducted by Junior Achievement and Deloitte finds that teens fully expect to access social networking sites on-the-job. According to the Deloitte survey, 70% of teens surveyed use say they participate in social networking an hour or more daily, and “more than half (or 58%) said they would consider their ability to access ...
What Does a Successful Facebook Fan Page Look Like? [statistics]
In one of the first large-scale studies of Facebook pages ever conducted, Toronto-based Sysomos analyzed and investigated usage patterns in nearly 600,000. The results include information on various aspects including popularity, amount of content posted, number of fans and categories. This is a study of interest if you manage Facebook Fan pages or plan to ...
When Your Members Lash Out At You…
I’ve shared stories with you about some of the ups and downs I experience as a community manager and that is one way for me to cope with it without going stir crazy. Sharing these stories is just as hepful for me as it is for you. Thank you for being a sounding board and ...
Will paid be the new free in 2010?
[Editor’s Note: This post is part of SiliconANGLE’s “Predictions and Reflections” series. To view this year’s collection, click here. To participate, create an account or log into “TheANGLE” and request to join the group. –mrh / spa] Everyone is waiting to see what Rupert Murdoch will do. Will he remove the content from his news ...
Five Ineffective Social Media Guidelines for 2010 and Beyond
What exactly are “social media guidelines” and how should they be written? Do we need them? How do we enforce them? We’ve had this discussion a lot this year. From the firestorm that erupted upon the release of the Washington Post’s social media guidelines to the equally riveting conversation surrounding ESPN’s social media policy. This ...
Attention News Sites: Comments are Relevant, Regardless of Whether You Read Them
I am done debating the importance of user comments on news stories. I am an advocate of comments and I do feel that news organizations should provide resources to moderate those comments to keep out the pure trash but with the goal of promoting civil discourse and debate. And, I think it should be done ...
Are We Putting Too Much Stock in Facebook Fan Pages?
I was part of a panel at a conference for realtors last week — more of an unconference really — where the topics are chosen on the fly and you pretty much go with the flow. My biggest takeaway from that experience was that I am not fond of that type of set-up but that’s ...