Doug Chandler, Author at SiliconANGLE

NEWS

SAP, EMC, Secure-24 Relationships Focus on Cloud Services, Vblock Technology

By Doug Chandler May 17, 2011

Customers today need to develop a deeper understanding of a vendor’s ecosystem, including their alliance partners and channel partners, to fully evaluate the vendor’s product set and potential value for the business. This is…

NEWS

Consumerization of IT, Need for Speed Challenge IT Admins

By Doug Chandler May 11, 2011

Business is moving at such high speed now that many customers are looking to consultants not just for traditional advisory services, but for pre-defined technology solutions, according to Accenture partner Mike Montalto. For many…

NEWS

Cloud Meets Big Data Meets…Customer Service?

By Doug Chandler May 11, 2011

Tech companies have always needed to provide customer service on their products, but the model used to be simpler: You sold the product and told the customer the best way to contact you if…

NEWS

Cloud Meets Big Data Meets…Customer Service?

By Doug Chandler May 10, 2011

Tech companies have always needed to provide customer service on their products, but the model used to be simpler: You sold the product and told the customer the best way to contact you if…

NEWS

EMC: We Want Service Providers Delivering Cloud Services

By Doug Chandler May 10, 2011

“EMC is a technology company. We have said we don’t compete, we’re not going to set up our own data centers to offer cloud services – we’re helping our service providers,” said Howard Elias,…

NEWS

VDI Can Deliver ROI, Security for Government and Healthcare Customers

By Doug Chandler May 10, 2011

Unlike server virtualization and the likes of VMware, which took off at rocket speed when it hit the market in the 2000s, virtual desktop infrastructure (VDI) has had a slower and more varied adoption…

NEWS

Iron Mountain Shutters Two Services: Impact on Cloud?

By Doug Chandler Apr 14, 2011

This week the news trickled out that Iron Mountain, the big records management company, is apparently planning to close two of its cloud-based services, Virtual File Storage and Archive Services Platform. The company reportedly…

Doug Chandler

Consumerization of IT, Need for Speed Challenge IT Admins

Cloud Meets Big Data Meets…Customer Service?

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