As organizations continue their digital transformation, the demand for timely, consumption-ready data has never been higher. Yet simply adopting data operations tools is not enough to improve data delivery. Accelerating velocity and improving efficiency in data operations requires more than tool implementation. It demands a cohesive strategy built on platform engineering, proven practices, the right ...

Salesforce Inc. is moving from the hype phase of generative AI into doing the harder engineering work to create the agentic enterprise. The Dreamforce 2025 conference this week showed us that the company that created the original software-as-a-service model now wants to lead what we call service as software. In our view, this represents a profound revolution, ...

At Oracle Corp.’s CloudWorld 2025 in Las Vegas this week, Riverbed Technology LLC unveiled its new Data Express Service, a software-as-a-service offering designed to address one of the biggest bottlenecks in enterprise AI adoption: AI data movement. This involves moving massive datasets quickly, securely and cost-effectively. Built on Oracle Cloud Infrastructure, the new service enables petabyte-scale ...

The shift to service as software will bring learning curve advantages, software-like marginal economics, and winner-take-most dynamics to all companies across every industry, not just tech vendors. We believe those firms that can more quickly jump on the artificial intelligence experience curve will see substantially increased benefits relative to their competitors. However, our research suggests ...

Agentic artificial intelligence is the new belle of the software ball. C-level executives want their companies to use AI agents to move faster, therefore driving vendors to deliver AI agent-driven software, and every software delivery team is looking for ways to add agentic capabilities and automation to their development platforms. By parallel coding with co-pilots, ...

We’re on the cusp of a new software-enabled business model that will determine winners and losers in the coming decades. We call this service-as-software. Specifically, we believe enterprises will begin to organize knowledge work in new ways that harmonize islands of automation into a build-to-order assembly line for knowledge work. Firms that aggressively pursue this ...

These days, it’s hard to keep up with the whiplash-inducing hot takes on generative artificial intelligence. One minute, it’s the savior of enterprise productivity; the next, we’re beaten down by fearmongers and their tales of AI doom and gloom. But if we step back and look beyond the headlines, perhaps we’ll realize that both sides ...

In 2024 alone, botnets accounted for 29% of all observed malware, reclaiming their spot at the top of the cyberthreat landscape, according to ForeScout Technologies Inc.’s latest analysis of 900 million recorded attacks. As artificial intelligence makes its way into everything from search engines to smart fridges, cybercriminals are capitalizing on the same tech to ...

Leaders for infrastructure and information technology operations, or I&O for short, must cope with unpredictable demand for new services, as well as workforce skills deficiencies and spiraling technical debt. With this in mind, they are still responsible for creating an effective action plan that will deliver success for their organization as they head toward 2026. ...

The recent Semafor report on Anthropic PBC’s refusal to allow its artificial intelligence models to be used for certain law enforcement surveillance tasks is a pivotal moment in the ongoing debate around AI, privacy and state power. Though the political clash between a White House eager to showcase “patriotic AI” and a startup rooted in ...