The digital transformation is underway, and, surprisingly, the healthcare industry is leading the charge. With recent government mandates and incentives in place that center on the digitization of health records, among other issues, healthcare is taking advantage of the digital architecture unlike any other industry. With an influx of new technology comes the dilemma of ...

Mike Zill, SVP of Global Shared Services for Becton, Dickinson and Co. (BD), believes that enterprise is warming up to the cloud and that IT as we know it will vanish in the next decade. Embracing the cloud   Although historically slow to adapt, companies such as BD embrace the cloud, social media and forward-thinking ...

Robert Fedoruk, CEO and cofounder of Wolfpack Cloud Services LLC, said he’s waited for the ServiceNow Store for years. As Wolfpack moves into development, it has one app available already — FocalPoint — through ServiceNow’s app store. “It’s about rapid deployment of self-service experiences in a way that’s richer than what you get out of ...

As the largest furniture manufacturer in the world, Ashley Furniture Industries, Inc. has a massive global infrastructure. Ashley Furniture has IT staff in the US, Asia, China and India, with the non-U.S. employees comprising 50 percent of its IT staff. With that in mind, having a platform such as ServiceNow is crucial to the company’s ...

  Jason Wojahn, president of the ServiceNow business unit for Cloud Sherpas US, Inc., pointed to the ubiquity of the cloud platform during his conversation with theCUBE at ServiceNow’s Knowledge15 event in Las Vegas. “There are very few things you can do in technology that give you the extensibility, the scalability, of the cloud platform,” ...

  Pharmaceutical companies face enormous pressure to cut costs due to mandates from the government around America’s soaring healthcare costs and patent expirations. But, Dave Smoley, CIO of AstraZeneca plc, keeps his eyes on the prize. “There are a lot of big data and analytic problems on the science side,” he said during an interview with ...

  David Costar, director of People and Change for KPMG LLP, sees onboarding as a universal challenge and an ideal entry point for KPMG’s technical advisory solutions. He and Mark Shank, managing director for KPMG, joined Dave Vellante on theCUBE during ServiceNow Knowledge 15 to talk about their company’s journey to create a better overall ...

  Lone Star College maintains a focus on technology both on the educational programs it offers and its infrastructure. A ServiceNow customer since 2009, the college has systematically extended the platform to human resources, finance and other departments. Link Alander, vice chancellor College Services, oversees the college’s IT department. Using a service management platform has ...