Matt Weinberger, Author at SiliconANGLE

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The Cost of Bad Customer Service [Infographic]

By Matt Weinberger Apr 20, 2012

It’s hard to put a dollar value on good customer service. But bad customer service will send a once-loyal customer to the competition, undermine a company’s reputation, and generally irritate and alienate people. But…

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OpenStack’s Game: The Enemy’s Gate Is Down

By Matt Weinberger Apr 19, 2012

There’s this idea out there that OpenStack, the open source cloud computing platform project started by Rackspace Hosting and NASA and since taken up by over 150 other companies, is out to erode the…

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HP Offering Outsourced Social Media Analytics and Management Services

By Matt Weinberger Apr 19, 2012

The social enterprise continues to dominate the business services discussion, as evidenced by this week’s launch of HP Social Enterprise Services, a portfolio designed to help customers deploy and benefit from big data analytics-driven…

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VMware Gets Into Cloud Consulting Services, Makes Benchmarking Acquisition

By Matt Weinberger Apr 17, 2012

VMware is the latest major technology market player to get into the cloud consultancy game with this week’s formation of VMware Accelerate Advisory Services, a new business group of former IT executives that aims to lend…

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Skybox Imaging Raises $70 Million To Take Hadoop To The Final Frontier

By Matt Weinberger Apr 17, 2012

Skybox Imaging, a fledgling services startup that’s building a business around applying big data analytics to satellite imagery and video, has raised $70 million in Series C funding from Canaan Partners and Norwest Venture Partners, bringing its…

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Dell, Rackspace Build OpenStack, Big Data Service Partnerships

By Matt Weinberger Apr 16, 2012

Dell and Rackspace Hosting made announcements today that make partners a key part of their OpenStack and big data market plays. Dell’s announcement is the more far-reaching. The Dell Emerging Solutions Ecosystem is a partnership program…

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Rackspace Puts OpenStack Where Its Mouth Is With New Cloud Services

By Matt Weinberger Apr 16, 2012

As we gear up for this week’s OpenStack Conference, Rackspace is betting its business on the OpenStack project with today’s announcement that the hosting provider is moving its flagship Cloud Servers offering onto a…

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Dear Google Apps: Please Don’t Pivot and Prove Microsoft Correct

By Matt Weinberger Apr 13, 2012

Rumors are starting to surface that Google may be de-emphasizing its Google Apps enterprise software-as-a-service (SaaS) play for a renewed focus on its core search/advertising business, and a reallocation of resources and expertise towards…

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Avnet: Customers Who Want VSPEX Need Services

By Matt Weinberger Apr 12, 2012

After today’s EMC VSPEX launch event, Avnet VP and GM Scott Look, along with Al Chin, VP of Sales and Marketing for Avnet reseller partner Dasher, sat down with Wikibon founder Dave Vellante in theCube…

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OpenStack Foundation Gets Funded With Help From AT&T, HP, IBM and More

By Matt Weinberger Apr 12, 2012

In a move to build buzz ahead of next week’s OpenStack Conference here in San Francisco, eighteen major technology companies have announced their intent to become paying members of the OpenStack Foundation, the open…

Matt Weinberger

The Cost of Bad Customer Service [Infographic]

OpenStack’s Game: The Enemy’s Gate Is Down

Skybox Imaging Raises $70 Million To Take Hadoop To The Final Frontier

Rackspace Puts OpenStack Where Its Mouth Is With New Cloud Services

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