Mike Wheatley
Latest from Mike Wheatley
The information technology workflow management giant ServiceNow Inc. said today it’s expanding its family of Now Assist generative artificial intelligence agents. The new Now Assist in Virtual Agent, flow generation and Now Assist for Field Service Management offerings are available to all …
Salesforce moves to reinvent customer service experiences with generative AI
Salesforce Inc. said today it’s adding yet another artificial intelligence capability to its arsenal with the launch of a new application called Service Intelligence within its Service Cloud, its flagship customer relationship management platform for customer service and support. The new offering …
Synopsys turns to generative AI to aid in semiconductor design
Synopsys Inc. said today it’s bringing the capabilities of generative artificial intelligence to the computer chip design software industry. The new Synopsis.ai Copilot is already being used in early access by customers. It runs on Microsoft Corp.’s Azure OpenAI Service and it …
Cisco offers light guidance as new product orders slow, sending its stock lower
Shares of Cisco Systems Inc. fell more than 11% in extended trading today as the company warned it will likely miss analysts’ expectations in its fiscal second quarter by a wide margin. The company expects this to have a knock-on effect, and …
Martian debuts novel AI model mapping technology for apps to leverage multiple LLMs at once
Martian Learning Inc. today debuted a new artificial intelligence model mapping technology that it says can achieve better performance at lower costs than any single large language model. The startup said it has also raised $9 million in a seed funding round …
Microsoft turbocharges AI development with Fabric, Azure AI Studio and database updates
Microsoft Corp. is raising its game for artificial intelligence developers with a host of updates to its Azure cloud computing platform. At its annual Ignite 2023 conference, the company explained that the success of any AI initiative is limited by the data …
First dedicated AI accelerators and in-house Arm processors unveiled for Microsoft Azure
Microsoft Corp. is looking to fuel the artificial intelligence and cloud computing ambitions of its customers with the launch of new, dedicated silicon for AI and other workloads. The new chips announced today at Ignite 2023 include Microsoft’s first custom AI accelerator …
Microsoft brings generative AI copilots to sales and service teams
Microsoft Corp. is building on the launch of its Copilot for Dynamics 365 artificial intelligence tool with the launch of dedicated, generative AI-powered assistants for services and sales teams. Announced at Microsoft Ignite 2023 today, Microsoft Copilot for Service offers AI-powered assistance …
Salesforce adds more generative AI features to Sales Cloud
Salesforce Inc. today said it’s infusing its Sales Cloud platform with yet more artificial intelligence capabilities as part of its ongoing push to use the technology to help sales teams sell their products faster and more efficiently and boost their productivity. The …
Dell partners with Hugging Face to help enterprises deploy generative AI on-premises
Dell Technologies Inc. said today it’s partnering with Hugging Face Inc. to help enterprises deploy generative AI models on-premises and get their proof-of-concepts up and running in production more easily. Until now, big cloud providers such as Microsoft Corp. and Google Cloud …