Mike Wheatley
Latest from Mike Wheatley
Google flexes conversational AI muscle with updates to Contact Center AI and CallJoy
Google LLC’s Contact Center AI service hit general availability Thursday, giving business an easier way to provide more personalized customer care services to their clients. Announced in July, Contact Center AI is powered by Google’s Dialogflow conversational artificial intelligence engine, which helps automate interactions with customers in call enters. The service also offers a Virtual ...
Nvidia beats earnings forecast on solid growth in cloud and gaming
Nvidia Corp. beat expectations in its third quarter financial results today, but its stock fell slightly after it posted revenue guidance for the next quarter that came up short. The maker of chips for computer graphics and artificial intelligence reported a profit before certain costs such as stock compensation of $1.78 per share on revenue of $3.01 ...
ANALYSIS
Amazon protests Pentagon’s cloud contract award, citing ‘unmistakable bias’
Amazon Web Services Inc. will protest the U.S. Department of Defense’s decision to award a key cloud computing contract to its rival Microsoft Corp., the company confirmed Thursday. AWS filed paperwork with the U.S. Court of Federal Claims regarding its legal protest last Friday. The Federal Times reported that AWS Chief Executive Officer Andy Jassy held an ...
AWS Data Exchange launches as an easier way to subscribe to third-party data
Amazon Web Services Inc. launched a new service Wednesday called the AWS Data Exchange, giving customers an easy way to find, subscribe and use data from outside sources. Targeted at enterprises, academic institutions and scientific researchers, AWS Data Exchange is meant to remove some of the barriers they face when subscribing to third-party data. Those barriers including writing disparate ...
As big buyers hold back, NetApp beats profit margin target but misses on sales
Uncertainty continues to surround data storage company NetApp Inc., which reported mixed results in its second-quarter earnings call and issued revenue guidance for the next quarter that came up short of expectations. NetApp, which sells a mix of data storage hardware and software for hybrid cloud information technology environments, reported a profit before certain costs such as ...
ANALYSIS
Cisco warns of revenue decline amid ongoing economic weakness
Updated: Black clouds are looming on the horizon for Cisco Systems Inc., which reported better-than-expected fiscal first-quarter results today only to follow up with guidance that fell short of expectations. For its first quarter fiscal 2020, Cisco reported a profit before certain cost such as stock compensation of 84 cents per share on revenue of $13.2 ...
Google makes biggest gains in ThousandEyes’ report on public cloud network performance
Network intelligence company ThousandEyes Inc. today released the findings of its second annual study of the major public cloud infrastructure providers’ network performance. ThousandEyes is uniquely positioned to provide an unbiased look at each of the five major public cloud providers’ network performance, since its business model is based on helping companies track how their network ...
Google launches new service for monitoring multicloud networks
Google LLC launched a major new service today aimed at helping customers using multiple cloud computing providers get a better handle on their network operations. Multicloud is the name of the strategy in which enterprises use the services of multiple public cloud platforms to host their information technology operations. But though it has clear advantages, ...
Customer relations management unicorn Freshworks raises $150M in late-stage funding
Freshworks Inc., an Indian company that sells business software tools ranging from information technology management to customer sales and support software, today announced its biggest funding to date, a late-stage $150 million round. The Series H round was led by existing investors Sequoia Capital, CapitalG and Accel, and brings Freshwork’s total amount raised to date ...
Tableau Software and AWS announce new cloud migration program
Tableau Software Inc. is cozying up to Amazon Web Services Inc. with the launch of a new initiative called Modern Cloud Analytics Tuesday. MCA combines Tableau’s analytics, migration and integration tools with the scale and performance of AWS’ cloud infrastructure. The idea is to help enterprises adopt a new, cloud-based analytics strategy by migrating data ...
