Mike Wheatley
Latest from Mike Wheatley
Five9 buys workforce optimization provider Virtual Observer
Cloud-based call center software company Five9 Inc. said today it’s acquiring workforce optimization provider Virtual Observer for an undisclosed fee. The announcement came as the company reported fourth-quarter financial results that beat Wall Street’s expectations. Virtual Observer was formerly known as Coordinated Systems Inc. until a rebranding last year. It has been a partner in ...
Google updates Dialogflow AI engine to help customers create better virtual agents
Google LLC today debuted some important updates to its Dialogflow, the main technology that powers its Contact Center AI service for automating interactions with customers in call centers. Dialogflow is a conversational artificial intelligence engine used to create virtual agents that can understand and respond to all manner of queries from callers, using both voice ...
Automation Anywhere revamps its process discovery technology
Robotic process automation company Automation Anywhere Inc. is beefing up its platform today with a new Discovery Bot tool that can identify and automate more business processes for enterprises. Automation Anywhere is a heavily funded startup that has emerged as one of the early leaders in the red-hot RPA market. RPA is gaining traction because ...
With Horse Ridge chip, Intel aims to bring quantum computing closer to reality
Intel Corp.’s research division Intel Labs today lifted the lid on the technical specs of its new cryogenic quantum control chip Horse Ridge, saying it can now demonstrate “quantum practicality.” Quantum practicality means the chip has the scalability, flexibility and fidelity necessary to make the leap from research to commercial viability, according to Intel. “Today, quantum researchers work ...
Google announces Anthos Ready Storage partner program
Google LLC today announced a new partner program for storage providers for its Anthos hybrid cloud management platform. Google launched Anthos as a rebranding of its Cloud Services Platform last April. It runs on a rising technology called Kubernetes and is designed to host applications that can run unmodified on both existing on-premises hardware and ...
US considers blocking Huawei’s access to domestic chip technology
The U.S. government is considering further measures targeted at China’s Huawei Technologies Co. Ltd. that would restrict the company’s access to American-made semiconductor equipment. Reuters reported that government officials are considering making changes to the Foreign Direct Product Rule, which places certain foreign-made goods that are based on U.S. technology under domestic regulations. Under the proposed changes, ...
Despite growth, Google and VMware to shed cloud workers
Google LLC and VMware Inc. are both planning to shed a small number of jobs from their respective cloud computing businesses, despite having seen some strong growth in the area in recent months. The job cuts at Google are said to be part of a “reorganization” of the company’s cloud business, officials said in a ...
Sports analytics firm Second Spectrum picks AWS as its preferred cloud infrastructure provider
Amazon Web Services Inc. unveiled its latest marquee customer today: sports analytics provider Second Spectrum Inc., which has selected AWS as its preferred cloud, machine learning and artificial intelligence technology provider. Second Spectrum should be a familiar name for sports fans because it’s the official Optical Tracking and Analytics provider for the National Basketball Association, as well as ...
U.S. charges Huawei with racketeering and stealing trade secrets
The U.S. Department of Justice has charged China’s Huawei Technologies Co. Ltd. and four of its subsidiaries with racketeering and conspiracy to steal trade secrets. The indictment, which was unsealed today, accuses the company of using “fraud and deception” to steal a number of trade secrets from U.S. firms. The new indictment adds to charges filed against ...
Nvidia caps off solid year with record data center revenue
Updated: Nvidia Corp. today posted fourth-quarter financial results that easily beat Wall Street’s expectations, though it was forced to lower its guidance for the next quarter thanks to uncertainties over the coronavirus. Despite that lower forecast, investors overall still liked what they saw. Shares in the maker of computer graphics and artificial intelligence chips rose ...