NEWS
Context trumps raw data for quality | #infa16
When it comes to business, data is the oil in the gears. It makes everything else run. However, a surprising number of businesses don’t know how to find the true value of their data.…
NEWS
Real-time streaming opens new Big Data possibilities | #infa16
The business landscape has been reshaped by technology. One of the most striking examples of this trend is Big Data and Big Data analytics. Collecting, processing and using data isn’t just a thing business…
NEWS
Taking ease of use into the data center world | #Know16
Data may be a bunch of ones and zeros, but it still has to live somewhere. That somewhere is usually a data center, a facility built to house servers, storage racks and the other…
NEWS
Services, security and developers: ServiceNow’s major targets | #Know16
There has been a shift in how tech businesses view both their operations — and their security needs. Just as companies are moving away from data silos and isolated information, they’re also abandoning the…
NEWS
Mapping infrastructure reaps huge business benefits | #Know16
The truth is, businesses almost never use their resources at anything close to their full potential. There are a number of reasons for this, but one of the most powerful is also somewhat unexpected:…
NEWS
Eliminating technological elitism: Bringing simplicity to tech | #Know16
There is a dark irony in a business buying a powerful tech system they can’t use because it’s too complex. This happens every day, and companies vastly under-utilize their resources because no one in…
NEWS
Security and opportunity top of mind at ServiceNow Knowledge16 | #Know16
The ServiceNow Knowledge16 conference is winding down, and already certain themes are emerging. People want security; they want to see service management systems clean out their old and unwieldy processes. Automation is key at…
NEWS
Leveraging partners for new market opportunities in the Cloud | #SAPPHIRENOW
It’s not enough to have the right technology. Innovation will only get a company so far. What matter is adoption, how quickly customers take up a company’s offerings. Without adoption, a business is left…
NEWS
Overcoming the challenges of blending and moving Big Data | #SAPPHIRENOW
Big Data is a defining tool for modern business. However, as business goes global, so must the data, and that can be a trick. Not only does data come in so many forms, companies…
NEWS
Bringing customer service into the digital age with service management | #Know16
For most people, customer service is more a horror than help. Everyone has stories of waiting on hold forever, getting the runaround, or playing phone tag. On the other side, working in customer support…