Paul Gillin
Latest from Paul Gillin
Freshdesk acquires Airwoot to add machine learning to social customer service platform
Cloud-based customer service software provider Freshdesk Inc. made its fifth acquisition in the past eight months, snapping up Airwoot, a startup division of MemeticLabs Technologies Pvt. Ltd. that uses machine learning to automate the process of delivering customer service over social media. Terms were undisclosed. Freshdesk said Airwoot’s technology will be integrated into its own ...
Social selling – get on the bus or be flattened by it
If you think “social selling” is just the latest marketing buzzword, then spend a half hour checking out the websites of the startups covered on TechCrunch on VentureBeat each day. Every one of these dynamic young technology firms, which are raising millions of dollars in venture capital funding, has one or more blogs and multiple social ...
HPE targets small businesses with managed cloud-in-a-box server
Hewlett-Packard Enterprise today joins the ranks of those infrastructure companies seeking to make the move to the hybrid cloud drop-dead simple. The company is targeting small and midsize businesses (SMBs) with the HPE ProLiant Easy Connect EC200a Managed Hybrid solution (above), a server sold on a subscription basis that combines on-premise computing with management and ...
DataStax layers graph database on top of Cassandra engine
DataStax Inc. is hoping to jump-start graph databases out of their niche with a real-time graph engine targeted at cloud applications that manage high-volume changeable data. The company is today introducing an overhauled version of the TitanDB product it picked up with the acquisition of Aurelius LLC 14 months ago that is tightly coupled to ...
Qubole releases SQL optimizer as open source
Big data-as-a-service provider Qubole Inc. has open-sourced its Quark cost-based SQL optimizer that simplifies and optimize access to data across multiple hosts. Quark essentially chooses between popular big data open source query systems such as Hive, RedShift and Presto/Impala to select that which will deliver the best query results. “All of these query engines are good ...
Cost focus ignores cloud’s true value, says Wikibon
If you’re thinking of cloud computing solely as a money-saving alternative to captive infrastructure then you’re missing the whole point, asserts Wikibon cloud analyst Brian Gracely in his latest report, Moving to The Cloud: Key Impacts to Consider (available on Wikibon Premium). The competitive landscape in all industries has changed, and companies must up their ...
Teradata uses analytics to sniff out regulatory no-nos
In a bid for the hearts and minds of businesses in regulated industries, Teradata Corp. is introducing a packaged compliance solution that combs through digital communications to detect evidence of regulatory violations. The Teradata Communications Compliance Analytic Solution is aimed at the relieving the struggles that face businesses trying to meet compliance standards amid a ...
MariaDB adds OLAP support to transactional database engine
In a bid to expand its charter beyond the transactional database realm, MariaDB Inc. is extending the capabilities of its open source relational database with online analytic processing (OLAP) operations that work on the same data store. The company said MariaDB ColumnStore, which will go into beta testing next month, will be the first database ...
Survey sees big growth for next-generation databases
Results of a new survey by data-protection vendor Datos IO Inc. provides further evidence that scale-out distributed and NoSQL databases – or what Datos IO calls “next generation” databases – are poised for significant short-term growth. The survey of 204 database professionals found that 83 percent expect the size of their next-generation database installation to ...
Spark on track to drive big data market, says Wikibon analyst
Early in his new report on adoption of Apache Spark in Systems of Intelligence on Wikibon Premium, Wikibon Analyst George Gilbert uses a wonderful analogy to describe the much-maligned performance limitations of the MapReduce processing framework: “If an entire program is like a spreadsheet, each cell has to write to disk in order to pass its ...
