Paul Gillin

Paul Gillin is the Senior Editor for Wikibon’s micro-analysis team. He is the author of five books and more than 300 articles on the topic of social media and digital marketing. Gillin has 23 years experience in tech journalism, including his time as founding editor-in-chief of B2B technology publisher TechTarget as well as editor-in-chief and executive editor of the technology weekly Computerworld. He is a Senior Research Fellow at the Society for New Communications Research and a member of the Procter & Gamble Digital Advisory Board.

Latest from Paul Gillin

Confluent Cloud brings real-time data to AI agents

Confluent Inc., maker of a platform for building and managing real-time data streaming pipelines using Apache Kafka, is offering a boost to organizations in financial services, healthcare, advertising and other time-dependent industries with today’s launch of Streaming Agents, a new capability in the company’s Confluent Cloud for Apache Flink. The feature is intended to help organizations ...

A Michigan elementary school is kicking off a new era of generative design

When Mt. Hope Elementary in Lansing, Michigan, opened its doors early this month, the ribbon-cutting wasn’t the only first. Beneath its floors and behind its walls lies 11,000 feet of electrical raceways precisely routed by artificial intelligence. For Francesco Iorio, the project caps a six-year-long journey to prove that AI can tackle the scale, complexity ...

AI infrastructure deals fuel strong earnings for Cisco

Strong artificial intelligence infrastructure orders carried Cisco Systems Inc. to fiscal fourth-quarter revenues and earnings that beat analysts’ estimates and marked a strong finish to the fiscal year. Quarterly revenue of $14.7 billion was up 8% from $13.64 billion last year and ahead of analyst estimates of $14.62 billion. Net income of $4 billion, or ...

Dell and HPE extend AI infrastructure lines with new Nvidia-powered systems

Two of the largest enterprise infrastructure vendors announced product line expansions designed to give customers more options for deploying artificial intelligence workloads at scale. New offerings from Dell Technologies Inc. and Hewlett Packard Enterprise Co. include systems and software updates that incorporate Nvidia Corp.’s latest graphics processing unit technology and AI software, alongside tools from ...

From prison to salesforce: a call center model that’s helping reduce recidivism to near zero

Turnover rates in the average contact center run between 30% and 45% annually due to the stressful work environment, low pay, limited opportunities for advancement, and the repetitive nature of the work. That makes Televerde LLC’s value proposition unique. Its employees can’t leave until the criminal justice system lets them. For more than 30 years, ...

Extreme Networks CEO sees competitor disruption and its new AI platform driving growth

Extreme Networks Inc. is riding a wave of market recovery, competitor upheaval and the launch of a new artificial intelligence-driven networking platform to position itself for continued growth, Chief Executive Ed Meyercord said in an interview with SiliconANGLE following the company’s strong quarterly earnings report. The Morrisville, North Carolina-based networking firm earlier this week reported ...

Oracle high-availability Exadata service targets AI and location-sensitive use cases

Oracle Corp. today announced that the Globally Distributed Exadata Database on Exascale Infrastructure offering it announced early this year is now generally available. The service is aimed at artificial intelligence-driven applications and those requiring high levels of uptime and reliability while running across cloud regions. It combines global data distribution with Exascale’s serverless architecture to support ...

Chief AI role gains traction as firms seek to turn pilots into profits

A growing number of organizations are appointing chief artificial intelligence officers and seeing an average of 10% greater return on investment in AI spending and 24% greater innovation compared to their peers — but most organizations remain stuck in pilot mode and struggle to scale AI initiatives more broadly. Those are among the findings of ...

StarTree to support Apache Iceberg in a bid to expand lakehouse use cases

StarTree Inc., which sells a real-time analytics platform and cloud service based on the Apache Pinot open-source online analytical processing database, today becomes the latest data analytics provider to announce full support for Apache Iceberg. The StarTree Cloud managed service will employ Iceberg as the analytic and serving layer on top of its data lakehouse, ...

Aerospike unveils native Rust client preview, targeting real-time ‘safe’ applications

Aerospike Inc., which sells a commercial version of an open-source, scalable, real-time NoSQL database management system, has released a preview version of a fully supported Rust client for developers building high-throughput, low-latency applications with the popular programming language. The client, now available on GitHub, marks what Aerospike said is a “significant shift” from a community-led ...