Storage is one of the fastest-moving areas in the technology ecosystem in recent years. Dealing with workloads and providing an end-to-end solutions for enterprises is one of the main challenges right now, according to Erin Boyd (pictured), senior principal software engineer at Red Hat Inc. “I think workloads are key, and we have to figure out ...

As multicloud deployments become increasingly common, cost control and management optimization have become major concerns for enterprises. To help organizations with these tasks, Kubecost gives them visibility into their Kubernetes solutions and identifies cost and infrastructure concerns, according to Webb Brown (pictured), co-founder of Kubecost. “We absolutely see an evolution to just more and more automation ...

A big challenge in the enterprise computing world is how to deal with legacy applications that do not easily move to the cloud. Hewlett Packard Enterprise Co. aims to help organizations to address this issue with its new HPE Container Platform, which it says can run both cloud-native and non-cloud-native applications. “It is an enterprise solution ...

Businesses are using artificial intelligence solutions in a number of useful ways, including effectively detecting customer sentiment. Automation company Uniphore Software Systems Private Ltd. provides its clients with conversational AI solutions so they get the information they need to solve customer problems in less time, with hopes of increasing call-center efficiency and customer satisfaction, according to Annie Weckesser (pictured), ...

The idea that subscription businesses should have a 360-degree view of customers is not new, but a fresh way to achieve this goal has hit the scenes, according to customer-success startup Gainsight Inc. The company is using its Customer Cloud platform to bring different teams together across an organization to allow businesses to drive sustainable growth ...

The rise of artificial intelligence has brought warnings against biased, deceptive and malicious applications. But there’s a way to avoid bias and ensure responsible AI, according to Francesca Lazzeri (pictured), senior machine learning scientist and cloud advocate at Microsoft Corp.: visibility. “In my team, we have a toolkit, which is called an ‘interpretability toolkit,’ and it’s really ...

Microsoft Corp. is consolidating a new approach in the technology landscape. The company is enhancing relationships with competitors to more broadly serve customers looking for the best and easiest technology solutions but not necessarily from the same vendor. “Six, seven years ago, certain companies, whether it’s IBM or Oracle, or even Red Hat, were enemies ...

Business communications software provider 8×8 Inc. is using machine learning and artificial intelligence to grow its cloud communication solutions. In addition to providing cloud-based voice, video, chat, and contact center solutions for companies large and small, 8×8 wants to use the data of its unified platform to help businesses manage their operations, according to Dejan Deklich ...

Data usage can change the way that businesses operate — from creating a new customer experience to increasing profitability. But to get the most out of data, companies need more than a one-size-fits-all solution, according to Kelly Ireland (pictured), founder and chief executive officer of CB Technologies Inc., which designs and deploys enterprise-class tech solutions worldwide. ...

As a market leader and company that has just made a more than $1-billion acquisition, Splunk Inc. should be better known than it is. To change its low profile and strengthen its brand, the big data analytics company has been working with a new chief marketing officer and investing in a campaign to showcase the great potential ...