Silvia Fregoni, Author at SiliconANGLE

Cloud

Red Hat seeks end-to-end workload storage solutions

By Silvia Fregoni Nov 22, 2019

Storage is one of the fastest-moving areas in the technology ecosystem in recent years. Dealing with workloads and providing an end-to-end solutions for enterprises is one of the main challenges right now, according to…

Cloud

Kubecost wants to help enterprises manage costs of Kubernetes

By Silvia Fregoni Nov 21, 2019

As multicloud deployments become increasingly common, cost control and management optimization have become major concerns for enterprises. To help organizations with these tasks, Kubecost gives them visibility into their Kubernetes solutions and identifies cost…

Cloud

Inside HPE’s new Kubernetes-based Container Platform for hybrid cloud implementations

By Silvia Fregoni Nov 20, 2019

A big challenge in the enterprise computing world is how to deal with legacy applications that do not easily move to the cloud. Hewlett Packard Enterprise Co. aims to help organizations to address this…

AI

Conversational AI solutions help improve call-center efficiency

By Silvia Fregoni Nov 14, 2019

Businesses are using artificial intelligence solutions in a number of useful ways, including effectively detecting customer sentiment. Automation company Uniphore Software Systems Private Ltd. provides its clients with conversational AI solutions so they get the information they…

AI

‘Customer Cloud’ engages business teams for 360-degree customer view

By Silvia Fregoni Nov 13, 2019

The idea that subscription businesses should have a 360-degree view of customers is not new, but a fresh way to achieve this goal has hit the scenes, according to customer-success startup Gainsight Inc. The company…

AI

Responsible AI depends on model visibility, says Microsoft scientist

By Silvia Fregoni Nov 6, 2019

The rise of artificial intelligence has brought warnings against biased, deceptive and malicious applications. But there’s a way to avoid bias and ensure responsible AI, according to Francesca Lazzeri (pictured), senior machine learning scientist and cloud…

Cloud

Microsoft moves to embrace rivals to improve the customer experience

By Silvia Fregoni Nov 6, 2019

Microsoft Corp. is consolidating a new approach in the technology landscape. The company is enhancing relationships with competitors to more broadly serve customers looking for the best and easiest technology solutions but not necessarily…

AI

8×8 unifies enterprise communications in the cloud to maximize business ops

By Silvia Fregoni Oct 31, 2019

Business communications software provider 8×8 Inc. is using machine learning and artificial intelligence to grow its cloud communication solutions. In addition to providing cloud-based voice, video, chat, and contact center solutions for companies large and…

Big Data

CB Technologies, IIoT consortium engage businesses to find better data solutions

By Silvia Fregoni Oct 31, 2019

Data usage can change the way that businesses operate — from creating a new customer experience to increasing profitability. But to get the most out of data, companies need more than a one-size-fits-all solution,…

Big Data

Splunk strengthens its brand by showing the data potential of everything

By Silvia Fregoni Oct 28, 2019

As a market leader and company that has just made a more than $1-billion acquisition, Splunk Inc. should be better known than it is. To change its low profile and strengthen its brand, the big data…

Silvia Fregoni

Conversational AI solutions help improve call-center efficiency

‘Customer Cloud’ engages business teams for 360-degree customer view

Responsible AI depends on model visibility, says Microsoft scientist

Microsoft moves to embrace rivals to improve the customer experience

8×8 unifies enterprise communications in the cloud to maximize business ops

CB Technologies, IIoT consortium engage businesses to find better data solutions

Splunk strengthens its brand by showing the data potential of everything

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