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Victoria Gayton

Victoria is a field editor for theCUBE, SiliconANGLE Media's livestreaming studio. As a writer for IBM Global Services, she produced thought-leadership white papers on diverse topics, ranging from internet security to AI to cloud computing, for nearly two decades. Today, Victoria's enthusiasm for exploring and writing about emerging technologies continues unabated. In her spare time, she works with an animal rescue group, listens to podcasts that inspire her and prepares (easy) recipes that make her seem like a far better cook than she is.


Latest from Victoria Gayton

Inside the Dell–Nvidia alliance powering enterprise AI at scale

Enterprise adoption of emerging technologies — from generative agents to industrial robotics — is often slowed by infrastructure complexity, forcing organizations to undertake costly overhauls. But two of the industry’s titans, Dell Technologies Inc. and Nvidia Corp., are actively working to accelerate …

Inside the contact center: Change management lessons from PwC

Call center burnout isn’t just a staffing issue. It’s a warning light that today’s change management tactics aren’t keeping up. Across industries, companies face mounting pressure to rewire how customer service actually works, even as costs and expectations keep climbing. PwC PricewaterhouseCoopers …

How Salesforce is reshaping ops with agent-driven tools

Business models don’t evolve by accident. At Salesforce Inc., operational discipline and strategic clarity are shaping a new chapter driven by automation and agent-based systems. Customer demand for intelligent automation is converging with Salesforce’s internal push to scale its operating model. That …

Fearless innovation: The new edge of AI in consumer experience

Delivering a remarkable consumer experience takes more than speed; it takes edge. SharkNinja Operating LLC isn’t just adapting to the artificial intelligence era; it’s embracing it to build deeper, more intuitive connections with its customers. By leaning into intelligent agents and platform …

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