Zeus Kerravala

Zeus Kerravala is a principal analyst at ZK Research, a division of Kerravala Consulting.

Latest from Zeus Kerravala

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Kraft Group taps NWN for its multiyear technology transformation plans

The New England Patriots are among the most successful teams in NFL history. As impressive as their 11 Super Bowl appearances and six championships are, the team is just one piece of a diverse, successful organization — Kraft Group — that also owns the New England Revolution of MLS soccer, forest products, construction, real estate development, ...
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TeKnowledge partners with Genesys to simplify the journey to AI-enabled CX

Unless you’ve been sleeping under a rock, it should be obvious that artificial intelligence is all the rage. Though there are many use cases and industries that AI could affect, customer experience, CX for short, is considered by many to be the low-hanging fruit of AI. However, the potential for AI to enable CX solutions ...
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Tech upgrades to SF Giants’ Oracle Park aimed at removing friction from fan experience

Today is the 25th opening day at Oracle Park, home of the San Francisco Giants baseball team, and new technologies will be a star attraction. In mid-March, the Giants held a media event to discuss the latest and greatest with the team. Though much of the discussion was with the new players as well as fun ...

NHL and Palo Alto Networks ink multiyear partnership

This was a big week for Palo Alto Networks Inc., as the cybersecurity market leader celebrated turned 20 this week with multiple activities, including its “Ignite on Tour” event in New York and ringing the closing bell at the New York Stock Exchange. At Ignite Wednesday, Palo Alto announced a multiyear partnership with the National ...
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Nebius’ GTC session highlights best practices for building an AI cloud platform

Two words are practically ubiquitous in technology discussions these days: artificial intelligence and cloud. At last week’s Nvidia GTC conference in San Jose, many emerging technology companies discussed and demonstrated how they leverage AI and the cloud to deliver innovative products and solutions to their customers. One interesting case study came from Nebius, a Netherlands-based ...
ANALYSIS

Zoom embraces agentic AI with dozens of new innovations

Last week all eyes were on Nvidia Corp.’s GTC, also known as the artificial intelligence show. But there was another event going on across the country as Enterprise Connect, the communications industry’s largest event was going on in Orlando, Florida. AI was the theme at EC as the technology is changing the way we interact ...
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Nvidia presents AI-centric future at GTC conference

In its 18th annual GTC conference last week, Nvidia Corp. not surprisingly aimed to get audience members’ hearts pumping for what’s next — which obviously is the rapid evolution of artificial intelligence. Nvidia co-founder and Chief Executive Jensen Huang once again played his traditional keynote speaker role. As usual, he was dressed in all black, including ...
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Arista Networks expands AI performance with new capabilities

Artificial intelligence continues to be a focal point for companies in all areas of technology and communications as demand from enterprise customers continues to soar, but one of the underappreciated aspects of AI is that a network plays a critical role in the success of AI initiatives. Despite the same type of “AI bump” the ...
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Mitel restructures under Chapter 11 bankruptcy to pursue hybrid opportunity

After Bloomberg reported last week that Mitel Networks Corp. was preparing to file for Chapter 11, today the telecommunications company announced has done so, entering into an agreement with its senior lenders to optimize its capital structure and recapitalize its debt. In 2018, Searchlight Capital Partners took Mitel private and has been the majority shareholder since then. With this week’s ...
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Cisco provides a dose of service provider innovation at MWC 2025

As MWC 2025, premier telecommunications service provider show still known by many as Mobile World Congress, gets underway this week in Barcelona, Cisco Systems Inc. made a splash early. The networking company issued several product announcements that offer deeper network insights using artificial intelligence and automation. From connected devices to connectivity assurance, the solutions are designed ...