Zeus Kerravala

Zeus Kerravala is a principal analyst at ZK Research, a division of Kerravala Consulting.

Latest from Zeus Kerravala

As it announces new CEO, RingCentral rings up more AI with RingCX and RingSense

For the past few years, artificial intelligence has been front and center in the communications industry. This has been spurred further this year with the release of ChatGPT, which has put generative AI in the cross hairs. This week, on the same day that it announced a series of management changes and quarterly earnings that ...
GUEST COLUMN

It’s raining RATs and dogs, with DNS as the target: How Infoblox is responding to Decoy Dog adaptations

Infoblox Inc. recently published a second threat report to provide updates on the remote access toolkit, or RAT, called “Decoy Dog,” which the company discovered in April. To establish command and control, Decoy Dog uses the Domain Name System. The company also suspects it’s a secret tool nation-states use in cyberattacks. Once Infoblox disclosed it ...

Final thoughts from AWS Summit NYC: It was all about generative AI

Artificial intelligence was the focus this week at Amazon Web Services Inc.’s AWS Summit New York, which makes sense given the massive interest in the topic since ChatGPT was launched. For example, AWS announced several updates to its managed foundational model service, Amazon Bedrock. This was just one of many announcements that make it easier for customers ...

How Nvidia enables accelerated computing

Everywhere we look these days, data-intensive applications are increasing at breakneck speed. One of the companies at the center of this development is Nvidia Corp., which has been riding high of late because of the chips it makes to power artificial intelligence. Recently, Nvidia hosted an analyst briefing, presented John Zedlewski, senior director of data ...
GUEST COLUMN

Top sports CIOs provide lessons for IT operations in all industries

Earlier this month I attended the Major League Baseball All-Star Game in Seattle, home of the Mariners. As part of my activities there, I moderated a sports CIO summit hosted by Extreme Networks Inc., MLB’s official Wi-Fi solution provider, at Lumen Field, home of the Seattle Seahawks. This was a great venue because the team has ...
ANALYSIS

Five thoughts from the Cisco collaboration device tour

At the end of last month, Cisco Systems Inc. invited a small group of analysts to tour its facilities in Oslo, Norway, the home of the Cisco team responsible for its device portfolio — aka “Video Valley” — primarily used with Webex software. The team, led by Snorre Kjesbu (pictured), senior vice president and general manager ...

DDR.Live taps AWS Private 5G to catch Lightning in a Bottle

5G cellular technology has come into the spotlight in recent years, revolutionizing how businesses operate and creating new opportunities for innovation, and Amazon Web Services Inc. has stepped up to the challenge. A couple of years ago, it launched AWS Private 5G, a service that offers customers flexible pricing options ranging from a 60-day plan to one- and ...
ANALYSIS

Contentsquare bolsters its digital experience platform in its Summer 23 release

Contentsquare, a provider of digital experience analytics, rolled out several notable new products and a design update for its Summer 2023 release recently annual flagship event, CX Circle London, focusing on helping organizations provide better customer experiences — both on the web and in-app. Over the past decade, brand affinity has shifted away from considerations such ...
ANALYSIS

It’s go time for Avaya

Avaya LLC‘s and the International Avaya Users Group‘s annual Engage user conference in Orlando this week is the first major event for the business communications provider since it completed its financial restructuring. The company, once saddled with a massive debt load, is now in a strong position financially to execute its product roadmap and return ...
COMMENTARY

Final thoughts from Cisco Live 2023: The platform’s the thing

It’s early June, so for networking professionals, it’s time for Cisco Live, Cisco Systems Inc.’s annual user event, which typically involves the announcement of a cornucopia of product news. The 2023 edition of Cisco Live was no different, although most product news was related to building broader solutions that leverage multiple products. Going back to ...