Paul Gillin

Paul Gillin is the Senior Editor for Wikibon’s micro-analysis team. He is the author of five books and more than 300 articles on the topic of social media and digital marketing. Gillin has 23 years experience in tech journalism, including his time as founding editor-in-chief of B2B technology publisher TechTarget as well as editor-in-chief and executive editor of the technology weekly Computerworld. He is a Senior Research Fellow at the Society for New Communications Research and a member of the Procter & Gamble Digital Advisory Board.

Latest from Paul Gillin

Why real-time voice AI is harder than it sounds

Real-time voice recognition has become so common that many of us now take it for granted. But that convenience is the product of years of deep learning research and products that yielded more frustration than results. It turns out that simultaneous voice transcription is one of the hardest engineering problems in modern artificial intelligence, for ...

SAP rebrands Emarsys as Engagement Cloud with plans to expand into enterprise-wide orchestration

SAP SE today is rebranding its Emarsys marketing platform as SAP Engagement Cloud and positioning it as a broader enterprise-wide orchestration layer designed to connect customer-facing interactions with operational execution across the business. The company said the move reflects a shift in how engagement is defined in the artificial intelligence era, when customers increasingly expect ...

ThoughtSpot attacks cloud costs with integrated caching feature

ThoughtSpot Inc. today launched a new version of its Analyst Studio data analytics platform, introducing capabilities intended to help organizations prepare data for artificial intelligence workloads at lower cost while maintaining governance controls. A new feature called SpotCache provides a spreadsheet-style interface for data preparation and an agent-based data preparation tool that uses natural language ...

IT budgets may be rising, but inflation is killing value, tech economist warns

Howard Rubin’s core message to information technology leaders is blunt: The problem is not that enterprises spend too much on technology; it’s that they measure it wrong and manage it poorly. Rubin, founder of The Technology Economists and a leading expert on IT economics, has spent decades building what he believes is the world’s largest ...

Extreme Networks bets on agentic AI networking as supply chain uncertainty weighs on margins

Despite the seven straight quarters of revenue growth and sales and earnings results that topped analysts’ estimates in the most recent quarter, Extreme Networks Inc.’s stock is down by a third since its Sept. 11 high. Chief Executive Ed Meyercord (pictured) said supply chain uncertainty tied to surging investment in artificial intelligence is creating near-term ...

Cisco targets high-speed AI networking with 102.4Tbps chip, liquid-cooled switches

Cisco Systems Inc. today introduced a new generation of networking silicon, systems and optical modules aimed at supporting hyperscale-class artificial intelligence infrastructure as AI workloads shift from model training toward broader inference and agentic applications. At Cisco Live EMEA in Amsterdam, the company unveiled its Silicon One G300, a 102.4-terabit-per-second Ethernet switching chip designed to ...

Oracle adds more than 40 agents to Fusion Cloud suite

Oracle Corp. today unveiled dozens of new prebuilt artificial intelligence agents across its Fusion Cloud Applications suite, spanning marketing, sales, service and supply chain functions. The more than 40 new agents run on Oracle Cloud Infrastructure and are natively integrated within Oracle Fusion applications at no additional cost. Oracle positioned the new agents as a ...

Kyndryl shares plunge amid accounting review and leadership shakeup

Shares of Kyndryl Holdings Inc. plunged by more than half in early trading today after the company delayed its quarterly filing, disclosed material weaknesses in financial controls, cut its full-year outlook and announced the departure of its chief financial officer. The New York-based information technology infrastructure services provider, which was spun off from IBM Corp. ...

Exclusive: Startup Lyzr.ai launches app builder aimed at moving agents to production in volume

Lyzr Inc., a startup that builds tools for deploying artificial intelligence agents in enterprises, will launch a new agentic application builder next week that it says lets nontechnical users create multi-agent systems to automate complex business processes. The product, called Architect, is positioned as an alternative to platforms such as Microsoft Corp.’s Copilot and Salesforce ...

AI agents could crush enterprise infrastructure, says Cockroach Labs CEO

As artificial intelligence agents shift from experimental projects to production systems, enterprise technology leaders are worried that today’s infrastructure can’t handle the coming scalability demands. They have good reason, according to Spencer Kimball, chief executive of Cockroach Labs Inc., maker of a distributed SQL database highly regarded for its high availability and resilience. The company’s recent ...