Page 3300 – SiliconANGLE

Blockchain

Dragonchain and M2030 partner to eradicate malaria with the blockchain

By Kyt Dotson Mar 21, 2019

Dragonchain Inc., a blockchain technology platform incubated at Walt Disney Co., and the humanitarian anti-malaria organization M2030 announced Wednesday a partnership dedicated to fighting malaria in the Asia-Pacific region. M2030 is a Singapore-based humanitarian…

IoT

In the zone with new AI-enabled devices for collaboration clouds

By R. Danes Mar 21, 2019

Cloud-based enterprise communication technology extends users plenty of favors. Users no longer have to configure different components of collaboration tools themselves. They can now access ready-made, holistic, software as a service solutions. But users still need collaboration…

AI

Q&A: How Five9 is using cloud, AI to revolutionize call centers

By Teryn O'Brien Mar 21, 2019

Cloud technologies and artificial intelligence are changing the way that call centers are doing business, and Five9, Inc. — a company dedicated to implementing innovation cloud integration and AI within call centers — has claimed growth…

Big Data

Five9 wants to put love and George Clooney back into the contact center experience

By Mark Albertson Mar 21, 2019

In today’s digital world, after all the infrastructure-tweaking, platform-building and cloud-architecting that consumes vast resources of enterprise time and energy, the ultimate common denominator boils down to customers and love. “We think a lot…

AI

The best CX is good AX: Intelligence for contact-center ‘super agents’

By R. Danes Mar 21, 2019

It’s getting tougher for companies to secure customer loyalty. Online product reviews and easy-opt-out digital models let them research and switch brands in a few clicks. The business is on the line during the…

Emerging Tech

New York City to get self-driving bus shuttle

By James Farrell Mar 20, 2019

An autonomous vehicle will soon start serving people on the streets on New York City, but it won’t be going very far. Boston-based Optimus Ride plans to deploy its self-driving shuttles sometime in the second…

Apps

Report: Apple signs up Wall Street Journal for its upcoming paid news service

By Mike Wheatley Mar 20, 2019

Apple Inc. has reportedly signed up the Wall Street Journal to its upcoming subscription news service, which is likely to be announced next week. The New York Times, which said it won’t be joining…

AI

Gartner says AI will assume 80% of all project management tasks by 2030

By Mike Wheatley Mar 20, 2019

Project managers who are worried about the prospects of artificial intelligence one day stealing their jobs might do well to consider a career change as soon as they can. That’s because Gartner Inc. analysts predict…

Infra

Micron announces production cut as demand for its memory chips falls

By Mike Wheatley Mar 20, 2019

Updated: Micron Technology Inc. says it can weather the storm of a sharp downturn in demand for its products. The company, which makes memory chips for data centers, reported lower-than expected guidance for its…

AI

Zoom zeros in on vision for a video-first communications culture

By Mark Albertson Mar 20, 2019

Flying through Chicago’s O’Hare airport, Zoom Video Communications Inc.’s chief information officer, Harry Moseley (pictured), had to conference into an important sales call fast. Any airport is usually the worst place to hold a conference call,…

the latest

Dragonchain and M2030 partner to eradicate malaria with the blockchain

New York City to get self-driving bus shuttle

Report: Apple signs up Wall Street Journal for its upcoming paid news service

Gartner says AI will assume 80% of all project management tasks by 2030

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