For a company that makes connected medical devices or industrial manufacturing equipment, handling support tickets takes much more than a help desk team trained in answering frequently asked questions. The troubleshooting process often requires…
Microsoft is slowly unwinding its disastrous acquisition of Nokia’s mobile phone business with an announcement early Wednesday morning that it had sold its entry-level phone assets to FIH Mobile Ltd., a subsidiary of Hon…
With 900 million users, Facebook Messenger is fast becoming one of the favorite messaging apps, but with the ability to send money, video call, chat to a bot, and more, Messenger has gone beyond…
Most technology vendors are keen to ‘steal’ customers from rival companies, but the complexity of software installations means that it’s difficult to do so, because most enterprises just don’t feel it’s worth all the…
Microsoft has spoken out against the possibility of Britain leaving the EU, perhaps the largest company so far to do so. The Redmond-based tech giant is not alone in its opposition to Brexit (British Exit);…
Big data-as-a-service startup (BDaaS) Cazena Inc., which burst onto the scene just last year, has said its flagship offering can now be used with Microsoft Azure, giving customers faster access to on-demand data processing…
Windows 7 and 8 users beware: Microsoft has launched one last aggressive push aimed at getting as many folks to update to Windows 10 as it possibly can, before the expiration of its free…
An updated version of malware designed to steal money and card details from ATMs has been discovered by security researchers. The new version of the Skimer malware, first discovered in 2009, uses new techniques…
Uber Technologies Inc. released Family Profiles in March, a convenient feature that allows up to 10 family members, friends etc. to share a single payment method. The company has now introduced a new tool…