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Facebook Needs Better Customer Service

By Kristen Nicole
Will Facebook and other social networks eventually need to create a larger focus on their customer service and related tactics?  Social media has offered a certain air of democracy for individual end users, providing…

The CrunchPad is now the JooJoo

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Sean and I sat through the press briefing by Fusion Garage’s Chandrasekar “Chandra” Rathakrishnan. It’s really hard to know who to believe in this, but what FG put forth today makes a lot of…

Spark Series Episode 3: Open

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Once again, my friend and fellow ANGLEr Michael Sean Wright has hit it out of the park with a stellar mini-documentary in his Spark Series, this one entitled “Open.” Michael and co-documentarian Marc Ostrick…

FCC Admits That CableCARD is a Failure

By Jeff Nolan
Yep, total failure. There is no real 3rd party marketplace for CableCARDs and what the network operators provide is limited in functionality while costing the same as a set top box (e.g. Comcrap’s CableCARD…

The Crunchpad: The Rest of the Story

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Last week, Michael Arrington announced that the Crunchpad is DOA, no more, and has ceased to be. John wrote about it on the editorial backchannel shortly thereafter: I think that Mike made a good…

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