LiveChat is a real-time, live-chat software tool for ecommerce sales and support, which helps people talk to website visitors. They’ve taken their service mobile, launching LiveChat for the iPad. The new application gives support to website owners, monitoring and assisting website visitors anytime and anywhere. It will help online companies deliver better customer service, an important aspect of current business intelligence trends that will lead to greater sales.
LiveChat joins the growing family of mobile management services, fleshing out the social enterprise. LiveChat already has apps for other connected devices, including the iPhone, Android, BlackBerry, and Windows Phone 7 devices.
“We’re continually extending our mobile strategy since we believe that putting LiveChat in your pocket makes it even easier to provide a great ecommerce experience,” said LiveChat’s CEO, Mariusz Cieply.
“Our goal is to make it as seamless and affordable as possible for ecommerce teams to be available for their website visitors at all times, and freeing support personnel from the desk is the best way to accomplish this.”
LiveChat supports synchronized multi-device sessions, allowing users to log into LiveChat on their laptop, iPad and iPhone all at the same time. With this flexible feature you offer support personnel all the freedom to use their preferred device any time.
The promise of mobility is extending the capabilities of various industries, from business intelligence to customer service. Remote management for various aspects of the services industries are finding ways to incorporate virtualized systems, including AppSense for IT and ClickFox for BI.
Since e-commerce is constantly evolving and competition is increasing, the LiveChat application will help you manage your chat support system, even while on the go. This innovation will help your business grow in a more complex manner, minimizing friction around customer management and making interactions real-time. Technology is improving customer service across the board, and any good business will leverage the products available, especially those with mobile support.
[...] 16. Jul, 2011 0 Comments BlackBerry on/off switch Image by ilamont.com My BlackBerry Curve 8330. Please credit Ian Lamont and link to http://www.digitalmediamachine.com Rivals plotting against Google Now is the time for the odd one out round. Which rock stars after the technology is the odd man out: Apple, maker of the iPhone, Microsoft, which recently launched a new version of its Windows Mobile operating system, Google, developer of the Android platform, and Research In Motion, manufacturer of the BlackBerry? Read more on Independent Dylan Ratigan : I read How people deal with the flood of information that is poured out on us? What sources can not live without? We regularly get to prominent figures in media, entertainment, politics, arts and literary world, to hear their answers to these questions. This is extracted from a conversation with Dylan Ratigan, the host of the MSNBC’s Dylan Ratigan and author of … Read more on The Atlantic Wire via Yahoo! News Android U.S. leads the race smartphone, says Pew Android took first place among U.S. smartphone market share to 35 percent, followed by the Apple iPhone and RIM’s BlackBerry, each with 24 percent, according to a Pew Research study. Android is particularly strong among young adults and African Americans, the study said. Read more on Linux Devices LiveChat iPad, easy Customer Support Chat LiveChat is a real time, live chat software tool for e-commerce sales and support, which helps people talk to site visitors. They have brought their mobile services, launching LiveChat for the iPad. The new application offers support for owners of web sites, monitoring and assisting visitors to the site … Continue reading → LiveChat iPad, easier Chat Customer Support is a post from: SiliconANGLE Now we … Read more on SiliconANGLE [...]
[...] LiveChat for iPad, Easier Customer Chat Support LiveChat is a real-time, live-chat software tool for ecommerce sales and support, which helps people talk to website visitors. They’ve taken their service mobile, launching LiveChat for the iPad. The new application gives support to website owners, monitoring and assisting website visitors … Continue reading → LiveChat for iPad, Easier Customer Chat Support is a post from: SiliconANGLE We’re now … Read more on SiliconANGLE [...]
[...] 18. Jul, 2011 0 Comments Raleigh Hills Beaverton K-8 wins $ 238,000 federal grant for technology upgrades The federal subsidy to buy touch iPhone, Apple laptops, interactive whiteboards and storage in the cloud of fourth and fifth grade students – and teachers – to use. School District Tigard-Tualatin received a grant of $ 231,000. Read more on The Oregonian Microsoft: Windows Phone is not for the pills Microsoft may have given a glimpse of a new range of Windows phones coming down the line of Samsung, Acer, Fujitsu and ZTE in its Worldwide Partner Conference yesterday, but the company has also renewed his denial that the platform earth once in a table scale device. President Andy Lees Phone Windows suggests that [...] Read more on SlashGear LiveChat iPad, easy Customer Support Chat LiveChat is a real time, live chat software tool for e-commerce sales and support, which helps people talk to site visitors. They have brought their mobile services, launching LiveChat for the iPad. The new application offers support for owners of web sites, monitoring and assisting visitors to the site … Continue reading → LiveChat iPad, easier Chat Customer Support is a post from: SiliconANGLE Now we … Read more on SiliconANGLE [...]
[...] LiveChat for iPad, Easier Customer Chat Support [...]
[...] LiveChat for iPad, Easier Customer Chat Support [...]
[...] LiveChat for iPad, Easier Customer Chat Support [...]