Paul Gillin

Paul Gillin is the Senior Editor for Wikibon’s micro-analysis team. He is the author of five books and more than 300 articles on the topic of social media and digital marketing. Gillin has 23 years experience in tech journalism, including his time as founding editor-in-chief of B2B technology publisher TechTarget as well as editor-in-chief and executive editor of the technology weekly Computerworld. He is a Senior Research Fellow at the Society for New Communications Research and a member of the Procter & Gamble Digital Advisory Board.

Latest from Paul Gillin

Microsoft rolls out major updates for building and managing enterprise AI agents

Microsoft Corp. is using its massive Ignite conference in San Francisco today to unveil a wide range of updates to its Foundry artificial intelligence development platform aimed at simplifying how developers build, deploy and manage AI agents. The previews and general releases are part of the company’s broader effort to streamline agent development and enable ...

Microsoft Power Platform get new agentic and governance capabilities

Microsoft Corp. is updating its Power Platform today at its Ignite conference in San Francisco with new artificial intelligence features, governance tools and data integrations aimed at speeding the deployment and management of applications more efficiently. The updates span Microsoft Power Apps, Microsoft Copilot Studio and Microsoft Dataverse, with many being released in preview over ...

Microsoft updates database portfolio and adds open-source offerings

Microsoft Corp. today is introducing updates across its database portfolio as part of general availability announcements for Azure DocumentDB and SQL Server 2025. The software and cloud giant is also launching a private preview of Azure HorizonDB, a cloud database based on PostgreSQL, and the general availability of Microsoft Fabric, which combines relational and NoSQL ...

Legal startup tackles the hidden risk of shifting contract terms

Terms of service, the legal documents accompanying intellectual property licenses that less than 10% of us ever read, are important to many businesses. That was evident early this year, when the digital design platform maker Canva Pty. Ltd. updated its license terms to prohibit users from commercializing certain materials containing third-party content. “That could impact ...
CASE STUDY

From credit ratings to AI in the cloud: Experian’s quiet reinvention

It began as a note stuck to the wall during a 2018 brainstorming session at Experian plc’s consumer business unit. The two-word idea — “score boost” — was one of a hundred that came up that day, but it was the one that helped save the company’s $2 billion consumer services business. Experian’s consumer division ...

Red Hat Linux gets offline management, quantum threat mitigation and new AI features

Red Hat today announced multiple product updates across its Linux, OpenShift and artificial intelligence portfolios, focusing on hybrid cloud performance, post-quantum security and developer productivity. They include the general availability of Red Hat Enterprise Linux 10.1 and 9.7 and Red Hat Developer Hub 1.8, all of which integrate AI-driven management tools designed to simplify operations ...

Couchbase enhances mobile platform with JavaScript support and peer-to-peer synchronization

Citing rival MongoDB Inc.’s recent decision to phase out support for its mobile database, Couchbase Inc. today is doubling down with updates to its Couchbase Mobile platform aimed at supporting edge applications in environments where internet access is limited or unavailable. Key enhancements include JavaScript support for the Couchbase Lite embedded, document-based NoSQL database, improved ...

Red Hat strengthens OpenShift with AI, security and virtualization upgrades

IBM Corp. subsidiary Red Hat today released version 4.20 of its OpenShift enterprise Kubernetes platform for software container orchestration. This release, which is now generally available, adds new artificial intelligence features, stronger platform security and expanded virtualization options for hybrid cloud and deployments in sovereign environments, where data location is an issue. In a separate ...

Informatica beats sales forecasts as Salesforce acquisition nears

Enterprise data management company Informatica Inc. reported a strong third quarter for 2025, with cloud subscription revenue rising 31% over the same period last year and overall revenue slightly surpassing analyst expectations. The company also detailed ongoing efforts to expand its artificial intelligence offerings and said its pending acquisition by Salesforce Inc. is on track. ...

Exclusive: Lemony says its dynamic prompt routing tool cuts AI costs by up to 85%

Lemony.ai, the operating name of Uptime Industries Inc., today is releasing an open-source tool that it says can cut artificial intelligence application development costs by dynamically routing prompts to the most cost-effective language model available. Cascadeflow aims to help developers reduce application programming interface spending without compromising quality or performance. Most developers hardcode large language models ...