Paul Gillin

Paul Gillin is the Senior Editor for Wikibon’s micro-analysis team. He is the author of five books and more than 300 articles on the topic of social media and digital marketing. Gillin has 23 years experience in tech journalism, including his time as founding editor-in-chief of B2B technology publisher TechTarget as well as editor-in-chief and executive editor of the technology weekly Computerworld. He is a Senior Research Fellow at the Society for New Communications Research and a member of the Procter & Gamble Digital Advisory Board.

Latest from Paul Gillin

Anthropic’s dispute with US government exposes deeper rifts over AI governance, risk and control

The escalating dispute between Anthropic PBC and the U.S. Department of Defense is exposing a fundamental tension in the artificial intelligence market: who ultimately controls how powerful AI systems are used. What began as a contracting and policy disagreement has evolved into a broader debate over national security, corporate responsibility and the limits of self-governance ...

Nutanix expands platforms for agentic AI and hybrid multicloud operations

Nutanix Inc. is used its .NEXT conference this week to outline a broad expansion of its cloud platform, positioning the company to support what it describes as the next phase of enterprise artificial intelligence with agent-driven applications running across hybrid and multicloud environments. Central to today’s announcements are new capabilities in the Nutanix Cloud Platform, ...

Inside Capital One’s shift to a ‘serverless-first’ operating model

Capital One Financial Corp.’s five-year mission to transform its information technology operations to a “serverless-first” model is paying off in improved developer productivity, lower operating costs and a shift away from infrastructure focus toward customer-facing outcomes. The move has been less a technology migration than a redefinition of how applications are built, operated and governed ...

Celigo lets business users build and govern AI-driven workflows

Celigo Inc., maker of an integration platform-as-a-service, today introduced new capabilities aimed at simplifying how enterprises build and scale up artificial intelligence-driven automation. The Redwood City, California-based company announced Celigo Ora, a natural-language interface, along with a new Agent Builder tool to enable non-technical users to create and manage complex workflows across enterprise systems. The ...

Oumi aims to simplify and automate custom AI model development

Oumi PBC, a startup promoting an open artificial intelligence platform built in concert with researchers from some of the world’s most prominent universities, today introduced a platform designed to automate the development of custom AI models, positioning it as a way for enterprises to move beyond reliance on large, general-purpose offerings. The announcement builds on ...

Exclusive: HG Insights expands revenue growth intelligence platform with agentic capabilities

HG Insights Inc., a provider of data-driven intelligence and buyer intent signals for business-to-business sales and marketing organizations, today introduced a new platform and agentic infrastructure aimed at addressing what it sees as fundamental gaps in how go-to-market teams use data and artificial intelligence to drive revenue. The company today unveiled its Revenue Growth Intelligence ...

Oracle Fusion agentic applications signal shift toward autonomous enterprise software

Oracle Corp. is imbuing its Fusion applications with agentic artificial intelligence in a move aimed at shifting operational software from an assistive role into direct execution of business processes. The company today unveiled Fusion Agentic Applications, a set of AI-powered applications embedded within its Oracle Fusion Cloud suite. They’re designed to reason, make decisions and ...

Broadcom expands Kubernetes support with VKS upgrades, open-source contributions and new partnerships

Broadcom Inc. is using this week’s KubeCon Europe 2026 conference to outline a multipronged strategy aimed at simplifying Kubernetes operations for enterprises while expanding support for artificial intelligence and modern application workloads. The company’s updates include new contributions of open-source software, enhancements to its VMware vSphere Kubernetes Service and an expansion of its partner ecosystem ...

Dassault Systèmes’ pricing overhaul weighs on shares but signals long-term AI pivot

Dassault Systèmes SE is undertaking one of the most consequential shifts in its business model in decades, moving away from traditional per-seat software licensing toward a more fluid, artificial intelligence-driven pricing structure based on outcomes, usage and value delivered. The transition, outlined by Chief Executive Pascal Daloz (pictured) in a briefing with journalists at Dassault’s ...

Qualtrics adds AI-powered synthetic data and research tools to speed customer insights

Customer experience monitoring and measurement firm Qualtrics International Inc. today introduced new artificial intelligence-driven capabilities intended to help companies translate customer sentiment signals gathered from multiple channels into faster decisions. Announced at the company’s X4 Experience Management Summit event in Seattle this week, the updates expand Qualtrics’ Market Research suite with synthetic panels, AI-powered research ...