The Sociolconomy: Less like Mad Men, More like Dale Carnegie
“…successful companies will be more like Dale Carnegie and less like Mad Men, listen first then sell.”
Conversation is everywhere and there are so many clichés about conversation and business that it would be difficult to catalog them, but the truth still remains that conversation is at the center of business whether you are Zappos building a business or P&G and your interest is in growing the Tide business.
Conversation involving customers and companies is like a flywheel and once it gets going there is tremendous energy that sustains momentum and throws off a lot of interesting business outcomes like social commerce, brand loyalty (promoters), R&D ideation, and customer satisfaction.
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else. – Sam Walton
A message from John Furrier, co-founder of SiliconANGLE:
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About SiliconANGLE Media
SiliconANGLE Media is a recognized leader in digital media innovation, uniting breakthrough technology, strategic insights and real-time audience engagement. As the parent company of SiliconANGLE, theCUBE Network, theCUBE Research, CUBE365, theCUBE AI and theCUBE SuperStudios — with flagship locations in Silicon Valley and the New York Stock Exchange — SiliconANGLE Media operates at the intersection of media, technology and AI.
Founded by tech visionaries John Furrier and Dave Vellante, SiliconANGLE Media has built a dynamic ecosystem of industry-leading digital media brands that reach 15+ million elite tech professionals. Our new proprietary theCUBE AI Video Cloud is breaking ground in audience interaction, leveraging theCUBEai.com neural network to help technology companies make data-driven decisions and stay at the forefront of industry conversations.
