The battle between DevOps and operations continues. Software developers want to run with technology, scale and bring new ideas to the enterprise. Inside the organization, however, there are other concerns, and operations is squeezed to its limits handling the day-to-day technology battles, such as security and capacity. This causes developers to look at the business operations as a culture of “no,” according to Damon Edwards (pictured), co-founder and chief product officer of Rundeck Inc.

Rundeck offers an orchestration and scheduling platform that is helping operational organizations define and improve their procedures by helping to manage software application deployment, as well as connecting disparate systems and isolated islands of automation, Edwards explained.

“In this world, we have to let other people participate in [more than] just deployment — which is big in the DevOps world — but for what happens after deployment. We want to talk about all the escalations, all the interruptions, all those [operations] problems,” Edwards said.

Edwards spoke with John Furrier (@furrier) and Peter Burris (@plburris), co-hosts of theCUBE, SiliconANGLE Media’s mobile live streaming studio, during the Cisco DevNet Create event in San Francisco, California. He explained how DevOps and operational leaders can meet in the middle to transform their businesses. (* Disclosure below.)

Releasing the operational squeeze

The real issue in this battle is that operations is getting squeezed by the next existential crisis within the organization, which causes them to say, “No.” This side of the business is overrun by tickets, new technology coming in, plus all the incidents happening in the middle, according to Edwards.

In the past, operations defined information technology processes, managed the security and controlled the audit processes. This method of thinking is changing, and successful companies are beginning to define these automated procedures, providing the capability to execute them while maintaining the ability to have management control and oversight.

“Let’s make those in three discrete parts, and let’s move that to where the labor capacity makes the most sense. And by doing that, operations can free up those bottlenecks, start to decouple more and allow the rest of organization to move a lot quicker while not being in that horrible position of being squeezed to death and having it tell everybody no,” Edwards said.

Watch the complete video interview below, and be sure to check out more of SiliconANGLE’s and theCUBE’s independent editorial coverage of Cisco DevNet Create 2017. (* Disclosure: TheCUBE is a paid media partner for Cisco DevNet Create. Neither Cisco DevNet nor other sponsors have editorial influence on theCUBE or SiliconANGLE.)

Photo: SiliconANGLE