UPDATED 09:00 EST / FEBRUARY 10 2021

APPS

New Relic revamps its Full Stack Observability platform

Application and DevOps monitoring provider New Relic Inc. today updated its Full Stack Observability platform today with a new capability called New Relic Explorer.

The company says it provides with enhanced visualizations and capabilities that will give enterprises superior visibility into their IT systems and the various applications they use.

New Relic’s Full-Stack Observability platform is a part of New Relic One, the company’s main application monitoring suite that also includes Telemetry Data and Applied Intelligence platforms. New Relic One was a major revamp of the company’s offerings that was launched last year. In a bid to promote more uptake of its products, it also introduced a new pricing scheme that it said would be more advantageous to customers.

The company said New Relic Explorer can be installed with zero configuration required. Once installed, the platform pulls telemetry data from across all of an organization’s applications and compute infrastructure into a single user interface, giving them what amounts to a “live view” of their entire system’s health and any changes that occur. That should make it possible for engineers to identify any performance issues much more quickly and enable them to take swift action to repair any problems that crop up, before they impact on customers and employees.

Buddy Brewer, global vice president and field chief technology officer of the Americas at New Relic, told SiliconANGLE the new offering enables allows users to quickly digest and prioritize large amounts of data from across their environments.

“The enhanced visuals are only a portion of the new innovation,” he said. “Under the hood, New Relic Explorer breaks down silos and automatically surfaces changes across a user’s entire estate, eliminating reliance on pre-configured alerts or thresholds. I think of it as the new ‘mission control’ or ‘homepage’ for observability.”

New Relic Explorer consists of two primary tools. They include New Relic Lookout, which Brewer said provides an estatewide, real-time view of any changes across the user’s system. He explained that it automatically draws attention to where it’s needed most through what he called “intuitive circle visualizations” with colors indicating the severity and size of any recent changes.

New Relic Lookout also provides zoom in capabilities that make it possible to pinpoint any correlations, abnormal history and traces immediately, Brewer said. It enables engineering teams to uncover blind spots and unknown relationships quickly so they can resolve any issues before they become a problem.

The second tool is New Relic Navigator (pictured, below), which enables much deeper exploration of any issues that crop up. “The health of each application, service, container, function and host is displayed in traffic light colors display so users can quickly and easily investigate large numbers of entities while simplifying cross-team collaboration,” Brewer explained.

One of the main advantages of New Relic Explorer is its ability to take advantage of what Brewer calls the “high cardinality of data” to create new pivots on attributes that already exist and highlight important insights from these. It does this right in the user interface, with no need for users to train algorithms, run batch jobs or create pre-configured indexes, he said.

“The true innovation is New Relic Lookout’s ability to automatically surface and prioritize changes in your telemetry data regardless of source, third-party, open source, you name it, and without any reliance on pre-configured alerts or thresholds,” Brewer said. “This makes it possible to proactively discover unknowns and spot emerging issues for which you perhaps didn’t even think to set an alert condition.”

Analyst Holger Mueller of Constellation Research Inc. said New Relic Explorer looks like a welcome addition to its observability platform as enterprise software environments become more complex by the day.

“Enterprises need all the help they can get to manage those environments, so it’s good to see anything that can help provide better observability,” Mueller said. “As with all new products, it will be key to see how proven and stable version one is.”

New Relic said New Relic Explorer will be made available to existing customers in the coming weeks at no added cost.

Image: New Relic

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