UPDATED 16:20 EST / NOVEMBER 30 2023

AI

The role of generative AI in transforming patient experiences and clinical efficiency

While artificial intelligence has dramatically impacted text and image generation, it has far-reaching potential, including lifesaving possibilities.

In the healthcare industry, the advent of AI promises less time being spent on analyzing and managing data and more time helping patients and performing groundbreaking research. Amazon Web Services Inc. is lending its services to healthcare organizations across the globe, bringing the health sector into the next generation of technology.

“The workforce is saying, ‘I want to be in an environment where I have the training and tools that I need right at my fingertips,'” said Angela Shippy (pictured), senior physician executive at AWS. “It’s another area where you can use generative AI to do that. The patient or consumers, depending on where they are on the healthcare continuum, one of the things we can do for them now is personalize the care just for them. Providing insights that are at the fingertips of the healthcare worker.”

Shippy spoke with theCUBE industry analyst John Furrier at the “Supercloud 5: The Battle for AI Supremacy” event, during an exclusive broadcast on theCUBE, SiliconANGLE Media’s livestreaming studio. They discussed the use of generative AI in the healthcare sector, how different industries come together to achieve innovations and how healthcare organizations are personalizing patient experiences with new technologies.

Generating results

One example of the power of generative AI healthcare is when one of AWS’ clients, a healthcare organization, was able to tell local schools which sports players may be at risk for health problems. By analyzing thousands of EKGs with a computational AI model, they were able to pinpoint which players were most at risk for cardiac issues.

“We talk a lot about, can you learn from different industries? Yes, you absolutely can,” Shippy said. “Healthcare does a good job of looking to other highly regulated industries like the financial industry, looking at the government, looking at the automobile industry. They’re looking to others to say, ‘How can we use technology that they’ve already used and implement it to help take better care of patients?’”

Predictive analysis not only helps patients, but it also assists hospitals with keeping track of their staff. With generative AI, healthcare organizations can keep track of their staff and know who’s going to come to work and who won’t.

“We’re excited to work with healthcare customers who are saying, ‘I now have those disparate data points coming together, and I’m able to use it to know exactly what I need to do for clinical efficiency,’” Shippy said. “That clinical efficiency is important. It’s eliminating waste, it’s giving those patients that personalized experience that they want, and it’s reinforcing the workforce so that resilience is there.”

The conversation ended with the duo discussing advice they’d give to people seeking to jump into using generative AI to keep track and analyze data.

“As we start to come together, as we look at those mission and strategic goals, we understand what you’re trying to do,” Shippy said. “As we work backward and we collaborate on how we’re going to get there, we’re going to help you have those conversations both within your organization and outside of it so that you can begin your journey of being in the cloud, so you’re ready for the emerging technology.”

Here’s the complete video interview, part of SiliconANGLE’s and theCUBE’s coverage of the “Supercloud 5: The Battle for AI Supremacy” event:

Photo: SiliconANGLE

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