Having rolled out artificial intelligence agents across most of its Fusion Cloud Application Suite, Oracle Corp. today is making it possible for customers to create their own.

The new AI Agent Studio provides drag-and-drop tools customers and partners can use to build and customize AI agents, which are autonomous systems that perceive, reason, and act to achieve specific goals with little or no human supervision.

“We’re putting the power of AI in users’ hands, said Natalia Rachelson, Oracle’s group vice president of outbound product management and cloud applications. “We let them modify and customize the agents and bring their own [large language models] to speed up the innovation cycle.”

Available as a no-cost enhancement, Oracle AI Agent Studio includes tools for testing and validation and features built-in security based on the same technology Oracle uses to create its own agents.

The company provides a library of prebuilt templates paired with natural language prompts that users can apply to customize agents to tasks like onboarding employees, preparing quotes, processing returns and scheduling shifts.

The Studio provides direct access to Oracle Fusion Applications application program interfaces.  knowledge stores and predefined tools to preserve existing business logic. “All agents use business objects and tools within Fusion so they end up feeling like Fusion agents and integrate within Fusion,” Rachelson said.

Multi-agent orchestration

Multiple agents can be orchestrated to collaborate on complex tasks through preconfigured templates, with the ability to add checkpoints and approvals at any point. For example, job interviews can now incorporate external calendars, calculators and weather applications, Rachelson said. “An agent can look at resumes, shortlist a few, schedule interviews and invite people who need to be part of the interviewing team,” she said, noting that one unnamed customer has halved its hiring times by using agents.

Oracle uses representational state transfer APIs to connect to external services. Because third-party APIs differ from source to source, customers may be required to do some programming to connect to external agents.

Studio can be used to modify the more than 50 currently available pre-packaged Fusion Applications AI agents with documents, tools, prompts and APIs. They can also select from a variety of LLMs optimized for Oracle Fusion Applications. Oracle’s agents are based on Meta Platforms Inc.’s Llama and Cohere Inc.’s Cohere, but the platform can also be paired with OpenAI LLC’s GPT, open-source and other commercial back-ends.

Agents built or modified within the Agent Studio use Fusion Applications security configurations, policies and access controls, allowing users to bypass the need to reconfigure security settings or sign new agreements when creating agents.

“To have this kind of functionality at no extra cost is a huge win for Oracle customers,” Mickey North Rizza, group vice president at International Data Corp., said in a prepared statement.

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