Workato Inc.’s Genies are out of the bottle and ready to work.

The integration company has designed artificial intelligence agents to operate at the very heart of a business. They accomplish tasks directly tied to organizational goals with an efficiency that feels almost magical, according to Adam Seligman (pictured), chief technology officer of Workato .

Workato’s Adam Seligman discusses the company’s agentic expansion.

“You could be an expert integration architect and do magic with Workato, or you could be in RevOps and have one problem you want to solve and Workato can solve your problem,” Seligman said. “However you want to do AI, Workato is going to be there for you.”

Seligman spoke with theCUBE’s Savannah Peterson and Rob Strechay at the WOW: World of Workato event, during an exclusive broadcast on theCUBE, SiliconANGLE Media’s livestreaming studio. They discussed the release of Workato’s Genies and subsequent platform expansion. (* Disclosure below.)

Making Genies grant customer wishes

Before announcing new products, Workato has typically tested them many times with customer input, Seligman reveals. That can-do attitude has extended to Workato’s new mascot, Dewey, an avatar for Workato’s agentic workforce.

“Dewey is our new mascot to celebrate agents,” he said. “It’s just a fun way to kind of celebrate the moment we’re in. Tech can be kind of scary for people that are new, this AI stuff’s got a lot of mumbo jumbo terminology. We’re just trying to make sure everybody feels like they’re welcome here.”

Workato announced the integration of Genies into its orchestration platform. The company also introduced Workato CLI, a command line interface tool that allows developers to manipulate their Workato configuration.

Other developments have laid the groundwork for Workato’s future in AI, such as the company’s acquisition of xMAD.ai, an AI research lab. Seligman highlights the lab’s papers on synthetic data generation, a capability he sees as essential to the future of AI.

“These companies can be stuck where they’re different vendors, but all the vendors are sort of just ChatGPT wrappers,” he explained. “We want to make sure our customers have the levers to go even further. If they have a specific business domain, if they have a specific agent behavior they want, we’re going to help them get that into the weights so they have an optimized agent.”

Workato will also be establishing an AI research lab in San Francisco. The goal is to strengthen the developer community while exploring the latest innovations in generative and agentic AI.

“This is a space where we’re bringing together our AI researchers and come  together with customers, the developer community and partners,” Seligman said. “We’ll bring customers in to get  hands-on and do design thinking exercises with our AI researchers and really figure out the Genie and breakthrough AI research needed to tackle their problems.”

Here’s the complete video interview, part of SiliconANGLE’s and theCUBE’s coverage of the WOW: World of Workato event:

(* Disclosure: TheCUBE is a paid media partner for the WOW: World of Workato event. Neither Workato Inc., the sponsor of theCUBE’s event coverage, nor other sponsors have editorial control over content on theCUBE or SiliconANGLE.)

Photo: SiliconANGLE